On April 28, 2012, RCI hosted another subscribing member event as part of the Inside RCI: The Road Show tour. Following the success of our last event in Elizabeth, NJ in November 2011, we decided to hit the Midwest and welcomed Chicago area members to an afternoon of prizes, food, fun and learning at the Wyndham Lisle-Chicago Hotel & Executive Meeting Center.
Over 125 RCI® members (plus their guests) attended and RCI had close to 30 associates on hand to answer any general or personal, account-specific questions. Representatives of our leadership team led informative sessions on recent enhancements to the RCI Weeks program. They also provided step-by-step instructions on how to deposit and exchange a week for a vacation. Members also had the opportunity to meet and talk one-on-one with RCI associates.
The event feedback was extremely positive and many members felt so comfortable and confident with their membership that they renewed on the spot and some even deposited and/or exchanged their week.
We view these events as an integral part of our member outreach. Your comments and feedback allow us to further improve our product and member experience.
Keep a look out for announcements on the next stop of Inside RCI: The Road Show. It could very well be in your area.