RCI Shopping PerksSM program: Just Another Benefit for RCI® Subscribing Members


Barbara E. - RCI Subscribing Member BenefitsWho doesn’t like to shop? There are some people who will always be store shoppers — they want to feel a product, take it all in, try it on, model it, experience it. But for the millions of people who think online shopping is the way to go, we now have one of our newest member benefits – the RCI Shopping Perks program. Our RCI Shopping Perks program provides all of the convenience of online shopping with an added advantage: Cash Back rewards that you can use towards the cost of your RCI subscribing membership.

As head of retention and loyalty programs in North America, I have to think about what new membership benefits we can provide in order to give our members the best value for their dollars. As a consumer, I know I am always looking for ways to save money. Combining the two is the genius behind the RCI Shopping Perks program – members can save money on products they plan to buy anyway. How much is saved depends on how much is spent.

How does it work? Just sign into www.rci.com, go to the Member Perks section, and click on  RCI Shopping Perks. That’s all there is to it. Shop as you normally would. You’ll receive a confirmation of your purchases and your savings. You will receive quarterly checks every time you reach $25 in savings on qualified items. There are hundreds of merchants and thousands of items.

The RCI Shopping Perks program is just another way we’re adding value to your membership. Have you tried it yet? We’d love to hear your thoughts.

Comments for RCI Shopping Perks<sup>SM</sup> program: Just Another Benefit for RCI<sup>®</sup> Subscribing Members


Name: Steve
Time: Tuesday, September 28, 2010

The RCI Shopping Perks program looks great but how come it is not available to Canadians. I have been asking this question for 3 years now and RCI keeps telling me that they are working on it. Why is it so difficult to create an affinity program for the many Canadian RCI Members. What do other Canadians have to say about this ??

Name: RCI
Time: Thursday, September 30, 2010

Hi, Steve – we are happy to say that Canadian subscribing members now have access to all the wonderful benefits of the RCI Shopping PerksSM program! To access the program, simply login to RCI.com, click on the “Member Perks” tab, and select Shopping Perks to get started. If you have any trouble, feel free to contact us at talktous@rci.com and we’d be happy to help you.

Name: Brett Dutnall
Time: Monday, October 17, 2011

Two Questions -
1. Is there a way for me to use my RCI Platinum card to get Shopping PerksSM benefit while shopping in person vice internet shopping?
2. If I am internet shopping - when I go through your site the links take me to the US sites. Some of those sites have follow on links to Canadian sites. Is the linkage maintained back to your site for the benefits if I order on a Canadian site that is once removed?

Name: RCI
Time: Thursday, October 20, 2011

Hi Brett, good to hear from you! Hopefully this information will help.

1. Unfortunately at this time the RCI Shopping Perks Program is only available online.
2. While the program is available to Canadian members, those members need to purchase on US sites that are linked to from the mall online.

We've shared your questions with our team that manages the program, and if any of this changes we'll blog about it. Thanks for finding us on the RCI Blog!

Name: diana
Time: Friday, November 18, 2011

I can't get on to shopping perks... i am a platinum member and canadian. i can get into everything platinum site , but not the perks. I could before they change the system. they tell me it's in my computer but I have used at least 10 different computers and used different IE versions and nothing. is there anyone that can help. I have phoned tech support but only by email. through a customer service rep. HELP I am not at home today and someone can send me an email and we can setup a time for them to phone me.

Name: RCI
Time: Friday, November 18, 2011

Hi diana, it looks like someone from our team has reached out to you about this today via email. We deleted your online account to allow you to re-register on RCI.com. We hope that you'll then be able to access it online. We apologize for any trouble this has caused you. Please let us know if you continue to have issues.

Name: Deb
Time: Wednesday, December 28, 2011

Has the Shopping Perks program been discontinued for Points members?

I have been trying to access Shopping Perks since 11/25/2011 and have spent countless hours speaking with reps, emailing, and posting on the Facebook page. At various times., I've been told: this is a temporary problem; IT is aware of the problem and has been working on it; the program is only available to RCI credit card holders; the program is only available to Platinum members, and/or I should use an older version of IE 7 or 8 or Mozilla Foxfire 3.5 even though versions 9.0 are current.

I believe there is a problem with the link below. Since I log in as a Points member, the coding should reflect that: Points=true, not Weeks=true.

http://www.rci.com/RCI/points/travelresources/encrypt.do?OCWeeks=true&toSite=Y

Email communication is best due to my schedule.

Name: RCI
Time: Tuesday, January 3, 2012

Hi Deb, unfortunately some members are still having trouble accessing the RCI Shopping Perks site. Our IT team continues to look into it, and we will email you as soon as we have an update. One correction - the newer versions of Firefox (8.0 & 9.0) are working best as opposed to version 3.5.

We thank you for your patience and appreciate your willingness to work with us on resolving this pesky problem!

Name: diana
Time: Thursday, January 19, 2012

shopping perks is still a problem for me also. the old addage "if it ain't broke don't fix it" come to mind... would love to go shopping. i'm glad to know I'm not the only one. when I talked to the techs that is the impression I got.

Name: RCI
Time: Monday, January 23, 2012

Hi diana, it sounds like you've already been in contact with our tech team, but if you'd like us to look into this further we invite you to email us at talktous@rci.com. We appreciate your patience as we work through these technical issues.

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