As a member of the e-commerce team, I think one of our most exciting projects in 2009 was an enhancement to the search function on www.rci.com. Historically, members would say "just tell me what you have" when it came to searching for timeshare exchange. Now we do exactly that, but it's easier!
Searching used to require many inputs before you could see what RCI had "on the shelf." Now, once you’ve deposited your week, you can see every timeshare exchange available for you without inputting any criteria.
In order to navigate through the thousands of properties available, we’ve added many filters to narrow down the results to help you get just the vacations that are right for you. You don’t even have to choose a geographical destination – you can choose dates instead and see everything that’s available for you throughout the world during a particular time…or choose ski vacations from the Vacation Type filter and see your ski options available everywhere from Argentina to Zurich.
After we released this fantastic new search tool in 2009, we got lots of great comments from members who loved it and started booking their family vacations on RCI.com. We also got some great recommendations from you on how we could make it better. So, in June 2010, we launched two new search tools based 100% on member feedback.
My Favorite Searches lets members save search queries they are always doing. Next time you come back you can simply click the "self-named" saved search and you will immediately see the results that match your criteria. But don’t confuse this with Ongoing Searches. Ongoing Searches are still the best way to get in line for timeshare exchange vacations that haven’t been deposited in the system yet.
Advanced Search provides those of you who know what you want the ability to add multiple criteria before getting to the timeshare exchange search results. (You can also save these searches, too.) This can be a quick way to get deeper into search results within one page. Keep in mind that adding multiple criteria at one time could limit available options and may result in zero search results. I suggest adding one criteria at a time in order to see which options are available as you narrow them down.
These search improvements have significantly improved how you can find family vacations. There’s been a tremendous increase in the number of online activity and bookings, and we’re happy to see you are asking for new features. As you can see, we’re listening to you and want to make finding the right vacation fun and easy.
How are we doing? If you like what we're doing, let us know. If you want to see any changes or improvements, please comment below and we'll see if we can include them in future upgrades.