We were planning a family reunion and thought it would be a great idea to visit our timeshare in Vistana (Florida). With having 2 timeshares and enough deposited weeks we needed 4 units in all close to each other. RCI went out of their way to accommodate us not only by switching the units I booked on line (and were not even in the same section) but making sure we were in a section where there was minimal construction going on due to renovations. The representative did this by reaching out to Vistana to see what areas had renovations. To me this was RCI's way of going above and beyond the call of duty. We had 2 units next to each other and the other 2 were just around the corner. Everyone was pleased with the accommodations and we all had a great reunion. Thanks RCI!
- Carol S. from New York, NY