This is the second Mayan Palace property we visited and we have loved both. We had a wonderful time at the Mayan Palace, Riviera Maya, Mexico. The resort is over the top and the service in perfect. The rooms do leave a little to be desired, but completely tolerable. None of the rooms have an ocean view and most are quite a walk from the pool area as well as the beach area. However, the resort is worth going to because of the pools, restaurants, shopping, entertainment and service. I have been time sharing since 1990 and this is by far the best resort I have ever had the pleasure of enjoying. I would go back again and again.
The only other negative is that Riviera Maya is quite a cab ride to Cancun, however, we found that everything you need is at the resort and there is no reason to leave.
I hope you have as much fun as we did!- Dan D. from Purcellville, VA