RCI is “closed” this weekend. Not really.


Julia G. - RCI Weeks News and InformationI’ve got some exciting news for you. Probably the most exciting news I’ve ever shared about the revolutionary transformation taking place as we speak, for all of you loyal RCI Weeks members out there. RCI may look like it’s closed for business this weekend, but I can assure you the office is anything but closed. The office is buzzing with activity like I’ve never seen before. RCI teams are working around the clock, across all departments to revolutionize the RCI Weeks membership. This takes a lot of work and coordination. RCI’s technology systems are going through a big redesign. This is an upgrade that has been practiced, tested and planned for over the course of years, as the changes we are making to our systems are nothing short of monumental.

Why, you might ask, is RCI going through all of this effort? To bring you, members, vacation enthusiasts, the best, most flexible weeks exchange program in the history of timeshare! You asked for it and you deserve it!

My colleagues at RCI are so excited about these membership enhancements and are so dedicated to making this upgrade a huge success that it feels as if there is nothing the team here wouldn’t do to accomplish this mission. During the wee hours of Monday morning, while I hope all of you are enjoying the last few hours of weekend rest, RCI will be turning the systems back on.  One-by-one, they will launch into action, as the team at RCI carefully monitors each step of the way, checking that everything is working seamlessly.

As many of you know, working with technology is challenging. All of the best planning in the world sometimes cannot predict system issues that may arise with a system upgrade of this scale.

My colleagues and I are optimistic and I know that each and every RCI Associate will not rest until our systems are back up, performing at a high standard of quality. So, stay tuned, and once the changes are complete, I think you’ll be in for a very pleasant surprise.

Just in case you wanted a first-hand look at what is going on here at RCI, check out this photo…

What's going on at RCI - 11/12/2010

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