With the New RCI Weeks Exchange System, You Can Be Choosy


Julia G. - RCI Weeks News and InformationI hope by now you’ve had a chance to check out the new enhancements for RCI Weeks members on RCI.com. If you haven’t, I highly recommend doing so, as the new site has a lot more information for you about your Deposits and the exchanges you are searching for.

If you have visited RCI.com, you may have noticed that there are now numbers next to each of your Deposits and next to each exchange vacation. Those are called Deposit Trading Power and Exchange Trading Power! Your deposit has a trading power, known as Deposit Trading Power and each exchange vacation also has a trading power, known as Exchange Trading Power. Make sense?

So why am I telling you about all of this? It’s so you have a better understanding of all of the options you now have available when exchanging through RCI.

Now that you can see the Deposit Trading Power and Exchange Trading Power, you can make better decisions about how you’d like to use your ownership week. You may have found a great vacation that has a lower Exchange Trading Power than the trading power of your Deposit. Hurry up and book it! Once you do, you will receive a Deposit Credit on your account which has a Deposit Trading Power equal to the difference between the Exchange Trading Power and the Deposit Trading Power used.

Can’t find the exchange vacation you’re looking for with your Deposit Trading Power? Well simply deposit your next year’s vacation week, combine your Deposits, and voilá – more Deposit Trading Power! Now you should have more exchange options available to you.

As you can see, these new enhancements give you many more choices than you had before. I do want to say though for those of you out there who don’t like choices…fear not, the RCI exchange system works similarly in many ways to the way it always has (and trading power is not changing), only now, some of the changes allow you to actually see the Deposit Trading Power of your deposited weeks and Exchange Trading Power of available exchange vacations, and have a lot more flexibility in how to use your Deposit Trading Power to look for that perfect vacation with RCI.

For more information about these enhancements, click here.

Comments for With the New RCI Weeks Exchange System, You Can Be Choosy


Name: not sure I agree
Time: Wednesday, December 8, 2010

Since the launch of the new enhancements I've notice there seems to be a great decrease in available units for me. Could be a coincidence with the time of year, but there seemed to be an immediate decrease. I'm not convinced the trading power is the same. I hope I'm wrong and RCI isn't allowing less trading power just so we will be tempted to pay the extra $100 to combine our weeks in order to get a higher trading number.

Name: RCI
Time: Tuesday, December 14, 2010

We have not changed the way Deposit Trading Power is determined. It is still determined by the same components as it always has been. We are now simply showing members the Deposit Trading Power value assigned to their Deposit to make it easier for members to understand their exchange options. Also, keep in mind that every day new Deposits are made and thousands of vacations are booked, so availability will always be changing. We developed the new enhancements to help members find the vacation they want, so if there are any other questions we can answer for you feel free to send a note to talktous@rci.com with your contact info and we'd be happy to help you!

Name: WalldnA
Time: Tuesday, January 4, 2011

I own a red week at Castleburn resort # 3245 2BD. I have been banking my week with RCI since 2004. The following is a list of my trades. Wyndham Vacation Resorts Panama City Beach (#A659) Stayed at this resort twice. Wyndham Ocean Palms (#5992) Stayed at this resort twice. Monarch at Sea Pines Resort (#0336) Stayed at this resort twice. Wyndham Kona Hawaiian Resort (#5971) Coral Reef Resort (#3975) Egret Point by Spinnaker (#4223) Waterside by Spinnaker (#5366) Since the launch of the New RCI Exchange I am not able to pull (or trade into) these resorts, or similar resorts. I do not think it is right that I now have to combine two weeks, and pay an extra $100.00 to stay at the same resorts. Please show me how I can benefit from the New RCI Exchange?

Name: RCI
Time: Thursday, January 6, 2011

Hi Walldna, these new enhancements were put in place with a goal of helping members get the most value, flexibility and choice out of their subscribing membership. However, the components of Deposit Trading Power and how it is calculated have not changed in any way. Some elements of the specific exchange vacation you're looking for may be different in this case, so please email us at talktous@rci.com with your contact information so we can review your account and give you a call.

Name: Tikigirl
Time: Wednesday, January 12, 2011

I am very unhappy with the so called "enhancements" and will probably not deposit another week. We have 3 "old" weeks banked which are now dwindling in their trading power and the resorts I saw available for the past year are no longer unless I "pay" and combine. we own Pueblo BOnito Los Cabos as well as Lawai Beach Resort and Kona Hawaiian. The banked weeks are for the Pueblo . I had no warning this was going to happen and think this is a misrepresentation and a ploy to get more money and steer more people to Wyndham timeshare "points" now that they are the new owners of RCI. I NEVER would have depisited my weeks had I known this and think it is grossly unfair that weeks that were deposited with the idea that I could use them for 2 years (equally) is now changed without notice. At the very least they could have given an unchangable value to past weeks calculated at the rate they would be if deposited today and THEN let people know how the future weeks depostied would work. I feel swindled and dont know how we will ever be able to use the weeks that are banked currently! I was just at both of my Hawaii timeshares and found that everyone we spoke to felt the exact same way. I fail to see how this benefits your members. I feel scammed!

Name: NoVacations
Time: Thursday, January 13, 2011

Since the "new" RCI Exchange took place I have been unable to find an acceptable exchange ... something has changed. I know the stock answer "nothing has changed". Well I just don't believe that. I've been doing this for twenty plus years. Maybe your computer is broke. I know your "Contact Us" on your web site doesn't work (internal error). Another ting, my resort doesn't bill for maintenance fees until Dec or Jan and my week is mid-june. So even if I pay the very day I get the bill, I lose "Trading Points" when I deposit that week at the very earliest time I can (6 months). That's a serious flaw in your system. I trust that if this comment page works as well at your contact us page, I'll never ear from you.

Name: Elizabeth Brown
Time: Monday, January 17, 2011

Hi, I own 2 weeks/2 bedrms in August in Palm Beach Club Tenerife. I have twice exchanged into a 2 bed unit at Wyndham Ocean Walk, Daytona no problem. Now I am trying to change in to a 1 bed (exchanging my 2 bed), but suddenly this year I can't do that. I now have to combine 2 weeks! I do have 2 spare points I have accrued since the system came in, which with my one week would be enough to exchange, BUT RCI are still going to charge me $100 to use the 2 points credited to me!! It seems the only ones who will benefit from your new "point" system is RCI. Not at all happy with this, and now thinking after 15 years with RCI, it's time to move elsewhere with my timeshare.

Name: RCI
Time: Tuesday, January 18, 2011

Hi Tikigirl, we're sorry to hear of your frustrations and would like to see if we can help you find a vacation that you'll enjoy. We introduced the new enhancements to give our members more flexibility and more options. We want to help you make the most of your membership and find that next great vacation so please email us at talktous@rci.com with your contact information so we can review your account and give you a call.

Name: RCI
Time: Tuesday, January 18, 2011

"NoVacations", we'd like to see if we can do something to get you more excited about finding a great exchange and heading on vacation. First, most resorts that charge maintenance fees in December and January WILL work with their owners to collect them earlier so that you can deposit earlier, and therefore help increase your Deposit Trading Power. You should definitely check with your resort to see if this is a possibility. Second, if you could send an email with your contact info to us at talktous@rci.com we'd be happy to take a look at your account to see if there's something we can do for you.

Name: RCI
Time: Tuesday, January 18, 2011

Hi Elizabeth, we're sorry to hear of your frustrations. There might be something specific to your search that could be causing this. Please send an email with your account info to us at talktous@rci.com and we'll be happy to take a look at your account and give you a call.

Name: Clearlyissues
Time: Friday, January 21, 2011

I am so happy to see that EVERYONE on this Blog is so dissatisfied with the new "enhancements", it just goes to show that RCI is stiffing the customers who made them who they are. Customers can undo you, too, RCI. I say we all jump ship together if availability doesn't open up. My availability took a precipitous plunge as well after the new enhancements. This stinks!

Name: What a Joke
Time: Tuesday, January 25, 2011

So let me get this straight.... I have been trading my 2 weeks (gold crown resort, 2 bedrooms) since I got them 9-10 years ago to go to Hawaii every November and stay in a 2-3 bedroom unit. I pay $900 in maintenance fees at my home resort. I pay my RCI fees, transaction fees, extension fees, etc, etc. My 2 weeks which got me to Hawaii EVERY year are now worth a total of 22 points if I combine them (and pay that transaction fee). And what do I get for 22 points...maybe 1 week in a 1 bedroom unit in a sub-par resort in Hawaii!! So how do I benefit from this?? How do I benefit from losing a weeks timeshare? I can go to Orlando 4 times a year now...just not at peak time! Guess I should have traded for the Shell Vacation weeks when I had the chance last year. My Gold Crown resort (which is supposed to give you trading power) isn't worth a plug nickle anymore. I don't even have enough points to stay at my home resort at peak times. Guess RCI isn't the powerhouse they used to be...time to spread the word & move on!! you couldn't pay me to recommend RCI to anyone after this cheap move.

Name: RCI
Time: Wednesday, February 2, 2011

The enhancements should not have caused precipitous plunges in availability. We urge you to contact us so that we can look into your account to see if something has happened that may have affected you. We apologize if the enhancements have caused you to believe that we are not acting in the best interests of our members. We are very focused on customer satisfaction and introduced the recent enhancements in response to member feedback. Our members’ vacations are important to us and we want to do everything we can to meet your expectations. Please email us at talktous@rci.com as we would like the opportunity to help you get the most from your membership.

Name: RCI
Time: Wednesday, February 2, 2011

In response to the comment submitted on 1/25: Thanks for letting us know about this. Please note that the components of trading power have not changed, we are now simply disclosing the deposit and exchange trading power values to our members. A couple of key factors which determine trading power are supply and demand which can change over time. If fewer weeks have been deposited for a particular area, the supply will be lower and the Deposit Trading Power needed to exchange for it may be higher than when more weeks are deposited for that area. As Hawaii is an increasingly popular destination, it would be worthwhile to open an Ongoing Search for your vacation because as weeks get deposited into the system they are often matched with open Ongoing Searches. Please send us an email with your contact into to talktous@rci.com and we'll be happy to dive into this further after we review your account. Our goal is to get you on vacation, so let's see what we can do.

Name: not happy
Time: Friday, February 18, 2011

Please don’t tell me to call you or email you to discuss my concerns. I have emailed you with my concerns and I never get an answer that actually answers anything which is why I am posting this.

To encourage owners of 2 BR units that have the luxury of separating their units into a studio and 1BR, you are giving more points to them if they don’t bank their units as a 2 BR. An example of this (I sent you screen shots confirming the points required to bank and trade) is the Americana Village #0485 for the week of Jan 8, 2012. A 2BR banks for a max of 19 points, 1BR for 17 and studio for 15. These numbers were derived using your deposit calculator. I have a screen shot (that I have sent you) for possible trades for the Americana Village for the week of Jan 8, 2012 which shows a 2 BR, 1BR and studio trades available. A 2BR unit requires 25 points (worth 19 points to bank), a 1BR requires 23 points (worth 17 points to bank) and a studio requires 21 points (worth 15 points to bank). This means if an owner is willing to bank the week separately and pay $100 to combine the points, he gets 32 points which is 13 more points that he would get for a 2BR.

Two things are wrong with this. First, RCI is requiring more points to trade for this week than it is willing to give the owners to bank a week. Second, RCI’s policy of giving more points for a 2BR when it is broken down into a studio and a 1 BR means there will less 2 BR units available for owners such as myself who do not have the luxury of banking less than a 2BR unit. Again, I ask the questions. How is the new “enhanced” system not just a new way of getting even more fees out of their members (such as charging $100 to combine points)? How is the new “enhanced system” fair to owners when you require more points to trade than you are willing to give to bank for the same exact week?

Please answer my questions on this blog as I am sure that I am not the only person concerned.

Name: no
Time: Saturday, February 19, 2011

I agree, RCI says one thing and does another; I have heard their excuses, but nothing seems to change.
I use to be able to do searches without paying now I have to pay. However, I have a friend that uses RCI but doesn't pay for any searches. When I called RCI Customer service, they told me it was because his home resort paid for that service. What is frustrating is that RCI does not guarantee they will find you anything within a reasonable time, but they will hold your money, making interest on it, while the search goes on and on forever....... I also agree and I have noticed that with this NEW trading power it has become more difficult if not impossible to find a trade anywhere and anytime. For example, two years ago I was able to trade my timeshare for a nice 2brd in Hawaii in December with no problem. Now, I can't even find a place (or see any of them) in Hawaii unless it is a last minute.
I truly believe that RCI is only allowing members to see resorts that fit within their trading power whereas before that never was the case. I also thought the the recent lawsuit prevented RCI from withholding resorts but maybe they found a loophole. No matter what, I think it is time for all the members to vote with their feet and say SO Long RCI - your bad service, your continual rhetoric, your unethical practices are no longer appreciated and tolerated.....

Name: RCI
Time: Wednesday, March 2, 2011

To the member who submitted a comment on 2/18, we're happy to answer your questions. When a member deposits a 2 BR lock-off unit as two units, it allows us the opportunity to fulfill two exchanges, sending two other members on vacation, verses only one if the member deposited the entire unit together. Because of this, more total Deposit Trading Power is provided when the units are deposited separately. Members may then choose to combine the deposits in order to access inventory with a higher Exchange Trading Power. Members who own lock-off units have always had the option of depositing them separately or together as one, large unit. Before the enhancements, members may not have known the exact Deposit Trading Power assigned, but many deposited the units separately anyway, because they could get two vacation exchanges for each ownership week instead of just one. The example you mention for the week of Jan. 8, 2012 at the Americana Village is a perfect example of how Exchange Trading Power is dynamic and routinely fluctuates based on the components of trading power with the largest factor being current forecasted supply, demand and utilization. Therefore, at times you may see Exchange Trading Power higher, equal to, or possibly lower than your Deposit Trading Power but be assured that these factors are taken into account when Deposit Trading Power is adjusted on an annual basis. Keep in mind that these components of supply, demand, and utilization have always been used to determine trading power. This has not changed with the recent enhancements - we are now simply disclosing those numbers to make it easier for members to understand their exchange options. Hope this answer helps, but if you have any further questions please don't hesitate to reach out to us for clarification. Thanks again for your comment. We're listening!

Name: RCI
Time: Wednesday, March 2, 2011

To the member who submitted a comment on 2/19, thanks for bringing your concerns to our attention. As part of the new enhancements to the RCI Weeks program, you are now able to see ALL available exchange vacations in the system, not just vacations with trading power equal to or less than the Deposit Trading Power your week has. Once you login to your RCI.com account, click on the “search for a vacation” tab. At the top right of the page is an option called “click to change”. By clicking this link, you will be able to change your search options and the inventory you are able to see. Select the option to search against all of your deposits and the options to see all available RCI vacations. Your search results will then display all available exchange vacations, regardless of your deposit’s trading power, that match your search criteria. The Exchange Trading Power will be listed along with the resort information. To see the Exchange Trading Power for vacations for specific dates and room types, click on a resort and go to the “Available Units” tab. You can see the Exchange Trading Power and determine if you need to combine your weeks or not. Keep in mind that we have always required the that the exchange fee be paid upfront when starting an Ongoing Search, but if you are doing a direct search online the fee is not required unless you confirm a vacation. And remember, if we don’t find you a suitable exchange, or if you decide not to travel, then that fee is fully refundable. We'd like to give you a call and get you started in searching for a vacation, so please email talktous@rci.com with your account information so that we can work with you on finding that next great vacation.

Name: frustrated member
Time: Saturday, March 26, 2011

I too am very frustrated with the new "enhancements." I own 2 spring break weeks in Cabo San Lucas and have always been able to trade to Palm Springs for 2 weeks in Feb, March. Now my weeks are only rated 19 or 20 and the apartments or motels turned time shares in Palm Springs are rated a 25 and 27. Unbelievable. I defended RCI for many years but now changing the rules in the middle for many of us is business at its worst. And $99 is not a low fee. I am so angry, frustrated and disappointed. I have used RCI for 15 years and was fairly happy but no more. Wyndham Corp should be embarrassed with these changes. Having to combine 2 weeks for 1 week is *%&*%&!

Name: RCI
Time: Friday, April 15, 2011

To the member who submitted a comment on 3/26, thanks for bringing your concerns to our attention. The reason you may have been able to book this vacation in the past was because you were seeing inventory that was discounted. The idea behind discounting is to give more people an opportunity to book into different destinations. We will continue to discount Exchange Trading Power when it's less than 30 days out from the week's check-in date and also have special offers throughout the year, so be on the lookout for those!

In addition, the Exchange Trading Power of a particular vacation (in this case, Cabo San Lucas) can change as the demand for that destination goes up, particularly around spring break time, but we'd like to look into this further for you. Our goal with this new flexibility is to get members on vacation and open up options, so please email us at talktous@rci.com so that we can work with you on finding your next exchange.

Name: dame2005
Time: Thursday, April 28, 2011

i pulled into my home Resort this week and we have been overwhelmed with this new trading power concept!! my resort is telling me i may have to use 2 of my summer weeks to get the exchange for a spring week. we have been doing this for 5+ years. as please be careful when you go for an exchange make sure that you tag the unit you want to trade, for example the oldest unit in your inventory.
I can say my husband and i are very upset with these new changes. my membership expires next year, i think i will be looking at the competition. We own 2 week in downtown key west and right now a search tells me i can't even get near myrtle beach, virginia beach or even orlando with the points the unit has been assigned!!
BAD BAD Move RCI!!!

Name: NOT the Same RCI
Time: Friday, April 29, 2011

I agree with all of the various members comments being frustrated with the new RCI exchange system! Something is definitely not right!! I have been a member with RCI for over 15 years and since the new RCI weeks exchange program was established recently, it has been impossible for us to find an exchange to the islands (which we have been doing for YEARS with no problems!) When I went to search for the EXACT same resorts/exact same times/exact same bedroom units that we booked in prior years, our trading power is so low that the only choice we have is to pitch a tent on the beach!! RCI can say what they want -- but there is a definite flaw in the system---and its not benefiting the members!! Also, in all the prior years, we deposited our week the same exact time--since the maint. fee bills are sent out at the end of Nov--and the resort will NOT allow us to deposit/exchange our week before that time--so we have 6-8 months to searh for an exchange. Therefore, the idea of depositing early (12 months in advance) is NOT possible and is useless! RCI can say whatever they want...but something VERY fishy has happened. Our "RED" week condo on the beach in Florida, sleeps six, full kitchen has a trading power of a studio or hotel room on the islands?? More members need to express their concerns...or its time to jump ship.

Name: RCI
Time: Thursday, May 12, 2011

Hi dame2005, thanks for reading the RCI Blog. The concept of trading power is not new. In fact, the same components used to determine trading power have been in place for many years. The enhancements give you the ability to:
-see the Deposit Trading Power value assigned to your week at the time of Deposit
-see the Exchange Trading Power value assigned to available exchange vacations
-receive a Deposit Credit when you book an exchange that requires less trading power than the trading power of your Deposit
-combine Deposits or Deposit Credits to increase your Deposit Trading Power and book an exchange you might not have been able to get in the past

We're sorry to hear that you are upset, but we'd like the opportunity to work with you to get you on a vacation that you'll love in one of the destinations that you mention. To do this, we need to review your account to determine what your best options are, so please email us at talktous@rci.com with your information.

Name: RCI
Time: Thursday, May 12, 2011

To the subscribing member who submitted the comment on 4/29: We'd definitely like to look into this further for you. Something to keep in mind is that RCI may discount inventory from time to time. This might affect what you can see when you search online, but we haven’t changed the components of trading power. Please send your account info to us at talktous@rci.com so that we can do some investigating. After all, our goal is to get you on a great vacation and these enhancements were intended with that goal in mind.

Name: Grammyg60
Time: Tuesday, September 6, 2011

I agree with all of the other complaints regarding RCI. We have been a member for as long as I can remember (20+ years)....and now when I go to exchange one of my banked weeks, it is worth 8, and the other 2 banked weeks at the same location are worth 17. If I want to exchange anything with the one worth 8, I have to combine 2 weeks. If this doesn't change, I will be looking for a new exchange company. Everything was great until this changed.

Name: RCI
Time: Monday, September 12, 2011

Hi Grammyg60, thanks for taking the time to comment. We understand your concern. It's very likely the week with a Deposit Trading Power of 8 was deposited less than 9 months in advance of its start date. Depositing at least 9 months in advance allows more time for another member to book the week and therefore provides members with more opportunity to plan their vacations in advance. That is why you will get the maximum Deposit Trading Power if you deposit at least nine months in advance (and why that value will go down after the 9-month mark has passed as you get closer to the week's start date). If you'd like us to take a closer look at this for you, please reach out to us at talktous@rci.com so we can dig deeper into your account specifics.

Name: Angry Member
Time: Friday, September 30, 2011

I am so glad I found this area to post – I’ve been looking all over the place to let people know how furious I am with the RCI changes. I own a red week at Suntide Beach Club resort # 1127 2BD. I have been banking my week with RCI since 2004. The following is a listing of my trades: Grand Beach (#3664) – stayed twice in 3bd/3bath unit, Waterside by Spinnaker (#5366) 3 bd/3bath unit, Egret Point by Spinnaker (#4223) 3 bd/3bath unit, Summer Bay Resort (#3175) 3 bd/3bath unit, Coral Sands Resort (#6736) 3 bd/3bath unit, Presidential Villas at Plantation Resort (#4220) 2bed/2bath, Island Links by Coral resorts (#7630) 3bed/2bath. Since the launch of the New RCI Exchange I am not able to pull (or trade into) any of these resorts or anything remotely similar because my Suntide is now worth 8, YES I SAID EIGHT, and if you couldn’t understand that I mean (8 sorry, measly, pitiful, worthless, ?!UGGGHHH!? points). I sincerely hope you get how much those 8 points mean to me. And no, it is not because it was deposited less than 9 months in advance of its start date. It is the maximum I can get for this unit. To make matters worse, we bought an additional timeshare in 2009 (with absolutely no warning that these changes were coming) thinking we’d be able to go on 2 vacations per year and now if we have even a dream of going on 1 vacation we have to combine them paying additional money and then cross our fingers, toes, eyeballs, legs, arms, and also solicit the help of every contortionist we don’t know on the remotest of chances that we’ll be able to get even ONE decent unit to take our family on vacation. If this is your idea of an enhancement, or giving me more choices, then you should have just said people we’re going to let you take a roller coaster ride to see how high we can run up your blood pressure and give you more choices to stay in your least favorite resorts for your one and only week of vacation if you are lucky enough to land that! I am to tears thinking that what once was a treasure to my family has turned into something so very painful for us.

Name: RCI
Time: Monday, October 3, 2011

We're sorry to hear that you are angry and would like to offer our assistance to help you understand this better, as we don't believe this is related to the enhancements that were put in place in November 2010. Please email us at talktous@rci.com with your account info so that we can research this for you.

Name: Lied to about how the combined weeks work
Time: Thursday, November 3, 2011

So I was told by an RCI staff that if I combined my weeks I would increase my trading power and if there was a credit I could use the balance towards another vacation etc. WELL...I paid the $99 and had a trading power of 80 and all the resorts in Hawaii average 24 (I live in Hawaii) I thought great I could at least get 3-4 vacations, WRONG...I booked a vacation and have a balance of 63 trading power and logged in to book other vacations early BUT NO Available Units...come on something is wrong (computer error)...I'll give RCI a chance to make it right. I just combined a couple weeks worth on because am unable to travel and now I have unavailable units with 63 trading power, something is grossly wrong here...please fix it. I did not combine my weeks to lose them...ENHANCEMENT is questionable. However, I am hopeful RCI will make it right and that it's just a technical error.

Name: RCI
Time: Monday, November 7, 2011

Hi there 'lied to...', thanks for your comment. The Vacation Guide you spoke with was correct - after combining Deposits you can use any leftover Deposit Credits for additional exchanges. With a leftover Deposit Trading Power of 63 you should have plenty of vacation options available to you. The key to getting what you're looking for is to start an Ongoing Search. It's a common approach used by our most successful exchangers! Not doing this can greatly limit your vacation options.

RCI Weeks subscribing members can start an Ongoing Search online (for more info how to do this, check out www.rci.com/ongoingsearch). Of course if you have questions please don't hesitate to reach out to us at talktous@rci.com. Thanks again for commenting!

Name: Bernard
Time: Friday, November 18, 2011

It appears that RCI along with some of the more Elite Resorts have devised a plan to scam people out of their money or extra timeshare week in this new economy. This system appears the hurt most people with timeshares that have average values in the low 20s or lower. However, some timeshare holders who have multiple weeks may be able to take advantage in certain situations if they are willing to pay extra money. The framers of this new system have gotten away from the real reason why I purchased my first week 20 years ago. TO LOCK IN SOME OF THE COST. These guys either don't get it or they don't care. They think that we all should upgrade our timeshares every few years much like we do our cars. Well, one of my cars is 15 years old and running great (lol) and I don't feel like trading. I guess I'll have to enjoy staying in Hotels that offer cocktails and breakfast with the stay.

Name: RCI
Time: Monday, December 12, 2011

Hi Bernard, thanks for your comment. We're sorry to learn of your frustrations. The enhancements to the RCI Weeks program were designed to offer RCI subscribing members like yourself additional flexibility and choice, not less. You now have the option to combine deposits to increase the Deposit Trading Power you can use at one time in order to get a vacation that you might not have been able to get in the past. There is a $99 fee for combining deposits, but there's no limit to the number of deposits that can be combined at one time. If you don't want to combine deposits, that's OK, too! There are still plenty of vacation options available at even the "low" trading power values. If you'd like us to start a vacation search for you, please email talktous@rci.com and let us know. We'd be happy to help.

Name: docandjeff
Time: Tuesday, December 13, 2011

I own a timeshare in Hilton Head SC. When I deposit this timeshare for MAXIMUM value (I deposit 1 year in advance) I receive 23 points. So I would like to know why another RCI member is forced to pay 31 points for the same week in actually a smaller unit. This is very inequitable and very lucrative for RCI. Explain this one RCI.

Name: RCI
Time: Thursday, December 15, 2011

Hi docandjeff, thanks for reading the RCI Blog - and great question! Here’s why you may see those different values. Deposit Trading Power is based on many factors, including how much supply we have in a given area, how many people historically have asked for it and how much average trading power they used. It is assigned when you Deposit (in this case you're maximizing your week's available Deposit Trading Power by Depositing 1 year in advance), and it will not decrease once deposited. Exchange Trading Power is also based on most of these same factors, but unlike Deposit Trading Power it fluctuates all the time as a result of continuous changes in supply & demand. If you see a week in Hilton Head (even a smaller unit) exchanging for a higher value, that can be a GOOD thing in the long run because if the average Exchange Trading Power remains high that will be reflected in your future week’s Deposit Trading Power. In other words, if demand for your week continues to increase, the Deposit Trading Power of the next week that you deposit is likely to be higher. If you'd like to continue this dialogue, please feel free to contact us at talktous@rci.com.

Name: Chuck
Time: Sunday, December 18, 2011

I'm not happy to be reading the new changes. This is the 1st I've heard of this since I have not exchanged in a few yrs. Just got back from my home resort. I own a biannual deeded Lock out unit. They didn't inform us of the new changes, only tried to sell us the new pt. system for either 12k or a triannual for 6k on top of the 7k I payed 8 yrs. ago.

Name: RCI
Time: Thursday, December 22, 2011

Hi Chuck, welcome back! We hope you had a wonderful vacation. The same components used to determine trading power have been in place for many years. The enhancements include the ability to see the Deposit Trading Power and Exchange Trading Power, receive Deposit Credits, and combine weeks. These enhancements were added to provide members with more value, flexibility and choice. For more information about these enhancements and how they impact you, we created a handy online guide: http://www.rci.com/weeksenhancements. If you still have questions after reading this information, feel free to email talktous@rci.com.

It might help to know that when you deposit your lock off unit as 2 units, we assign trading power to each unit individually. This will result in the trading power of the 2 units totaling more than the trading power you would get if you deposited your lock off as 1 unit.

Name: Schooner II
Time: Thursday, December 22, 2011

We have owned since 80's, had some great exchanges until 2011. Our unit is now worth 5 points. Yes 5. It's a redweek 2 BR which used to get us fantastic exchanges. Something has seriously changed and if you think we are stupid enough to believe that it hasn't you are crazy. That gets us nothing, other than 1 BR or studios. Unfortunately, a lawsuit was filed in order to get RCI to do the right thing. Sad that a business is run this way.

Name: RCI
Time: Tuesday, January 3, 2012

Hi Schooner II, we're sorry to hear of your frustrations. The enhancements to the RCI Weeks program made in 2010 were designed to offer RCI subscribing members like yourself additional flexibility and choice, not less. You now have the option to combine deposits to increase the Deposit Trading Power you can use at one time in order to get a vacation that you might not have been able to get in the past. There is a $99 fee for combining deposits, but there's no limit to the number of deposits that can be combined at one time. If you don't want to combine deposits, that's OK, too! There are still plenty of vacation options available at even the "low" trading power values. If you'd like us to start a vacation search for you, please email talktous@rci.com and let us know. We'd be happy to help.

Also remember that in order to get 100% of your available Deposit Trading Power to use when exchanging you must deposit your week 2 years to 9 months in advance of your week’s start date.

Name: Alicia
Time: Wednesday, January 25, 2012

Never used RCI before. We gifted our children a trip to Secrets in Montego Bay, Jamaica for 1 week from 1/21/12-1/28/12. They arrived Saturday and was asked for $3100.00 additional monies for all-inclusive. Secrets said the food was paid for by RCI. RCI said the reservation were paid for but not the food. MY CHILDREN ARE CURRENTLY STRANDED IN FREAKING JAMAICA!!! Thank God for a local Hotel taking them in and the airlines adjusting their flight to come home on Thursday. RCI representatives were all very smudge and sarcastics. They thought they were doing us a favor by simply refunded our fees. I've never been more embarassed and scared out of my mind for the safety of my family. I want some answers. FYI - We have 92,500 RCI points and many RCI weeks available. We own in Orlando and Las Vegas. We also own with Hilton. We had options and would not have ever opted for this experience.

Name: RCI
Time: Monday, January 30, 2012

Hi Alicia, thanks for bringing your concerns to our attention. We are sorry to hear of any confusion in regards to all-inclusive fees charged by some resorts (mainly in Mexico and the Caribbean).

The Secrets Resorts are indeed mandatory all-inclusive properties. Before a unit is confirmed online, all of the all-inclusive information (including the rates) is displayed to you, which you then must accept as your agreement before the vacation can be confirmed. This information was also listed on the confirmation we sent. It is important to read this thoroughly, as fees will differ depending on the resort you confirm.

If you still have questions or concerns, we encourage you to email us at talktous@rci.com.

Name: manylittleboxes
Time: Wednesday, February 1, 2012

This is a most interesting discussion. We have minimal RCI trading experience so our experience is different than those who have done this for years. Generally we owned timeshares that we wanted to use where they are. I will say our first RCI experience was dismal. (This was before the "change.") We tried to trade a beautiful 2 BR red week gold crown for a week on Oahu. I deposited a year in advance and put in a search a year before we needed it, thinking we would not have a problem. Wrong. We were not successful and ended up renting a condo instead. After that I had low RCI expectations and actually still have low expectations. We have traded a handful of times since and the resorts we get are never as good as the ones we trade from. ....For the person, who wants Hawaii, the resorts may not be gold crown, but if you want a week in Hawaii, try the Hawaii Time Share Exchange. (I discovered it after I needed a week on Oahu.) The good thing is that now what you see is what you get, before you didn't get to see so you were completely clueless.

Name: Martin Horan
Time: Sunday, February 5, 2012

Since this trading power policy has been put into effect, I have completely lost my ability to find a decent exchange for my GOLD CROWN weeks (one Red, one White). I now have to combine 1, 2 or 3 weeks together in order to simply come up with anything of reasonable value tom complete an exchange. Having enjoyed RCI for 30 years, it is now time to file a lawsuit. Why would I pay 3 maintenance fees and multiple "combining" fees in order to take a one week vacation? I could spend it at the Four Seasons or Ritz Carlton for that much money!

Name: RCI
Time: Friday, February 10, 2012

Hi manylittleboxes, thanks for stopping by. As you can probably imagine, the demand for Hawaii is very high year round. If you'd like to take a look at your account for you, you can email us at talktous@rci.com.

Name: rachcof
Time: Tuesday, February 14, 2012

Hello, We own a two bedroom lock off unit at in Scottsdale Az. We deposited our weeks as seperate weeks because we were told that they were only able to deposit to RCI as seperate weeks now. We were in turn told that we could simply combine the weeks with RCI once they were deposited. We now find ourselves with less trading power and that we have to pay an extra fee to combine. This must be customer service at its best. I Should have went to another exchange company instead of going with RCI. I really think that RCI is starting to lose customer confidence. Yes they may give you a deal to renew your membership, but they have definitely found a way to get it all back and more.

Name: RCI
Time: Wednesday, February 15, 2012

Hi Martin. You should not have to combine that many weeks in order to obtain an exchange. If so, it sounds like something account-specific that we need to look into further.

It is important to note that the way trading power is determined has not changed. It is still based on the same components. Some main differences now are you can actually see your trading power and you have the option to combine Deposits if you wish. Resort recognition awards, such as the RCI Gold Crown Resort award, are not one of the components that determine trading power. If a Deposit from an RCI Gold Crown Resort property has higher trading power now, it is due to the components that determine trading power, such as supply and demand for the resort or area. In order to get the maximum available Deposit Trading Power for your ownership week, you must deposit it 2 years to 9 months in advance of the week’s start date. Once your week is deposited you can search for available exchange vacations. If you are searching for availability at a particular resort or area and can't seem to find the vacation you want, we recommend starting an Ongoing Search well in advance. Doing so should help increase your chances of finding the vacation you want.

If you still have concerns, we urge you to email us at talktous@rci.com so that we can dive into your account specifics.

Name: RCI
Time: Thursday, February 16, 2012

Hi rachof. It sounds like there may be some confusion. Usually when you deposit your lock off unit as two separate deposits, you will receive more Deposit Trading Power in total than you would if you deposited it as one large unit. When you deposit your lock off unit as two units, RCI assigns trading power to each unit individually based on the components of Deposit Trading Power. When you deposit your lock off unit as one unit, RCI assigns trading power for that one unit based on the components of Deposit Trading Power. The result is that the trading power of the two units equals more than for one combined unit. You may choose to combine the deposits in order to access inventory with a higher Exchange Trading Power. If you do decide to later combine these deposits, the $109USD combine fee will apply. If you would like us to take a closer look at your account, please email us at talktous@rci.com with your account information.

Name: saramc
Time: Saturday, February 18, 2012

I am trying to sell my RCI timeshare. But every company is a scam. I am so dissappointed with the new changes. Does anyone have any good companys or ideas on how to sell time share. I just want to get out of it. Not looking to make money. However, every company is a scam and want money up front and I am not doing that since their scammers and not even registered with BBB. Thanks for all your help on this blog!

Name: Zach
Time: Friday, February 24, 2012

So went to a Timeshare presentation over this past weekend at Wyndham, they flat out said the intent is to phase out the Weeks system in preference to the Points system and offered the ability to buy into WVA and gave what appeared to be quite substantial points for my RCI (non Wyndham) property; however, after going through the paperwork, it was quite clear I was paying just far too much to convert to points.

She said all the better timeshares had switched to Points and thus we wouldn't have the availability on the Weeks system, my timeshare said the process and expenses to switch to Points is just too much overhead for our smaller complex.

I've noticed units here in CA that both rent and exchange. I can rent a prime ocean week for $600, but its 32 trading power. My 2 BR 1500 sq ft unit maintenances is $900 and produces 16 trading power (> 9 months). This just doesn't make sense. About the only place I can go in driving distance is back to Vegas on my 16 points to the same Wyndham units since they're likely not sold (again the rental prices is less than my maintenance, plus I have to pay all the RCI fees).

I'm going to find a way to use my points, and say goodbye to RCI. They should have a way to get last minute exchanges with points.

Name: Victim of RCI Trick
Time: Friday, February 24, 2012

Booked Wyndham Orlando this week, via RCI exchange, 2 bedrooms, 19 points. When I got there, I got a 1 bedroom. Manage called RCI and was told it is only a 1 bedroom. Typical bait and switch, often seen with RCI. Can't believe it happened with me!

Name: RCI
Time: Tuesday, February 28, 2012

Hi saramc. We are sorry to hear you are disappointed with the RCI Weeks Enhancements. These were intended to give our members more choice and flexibility in exchanging. If you would like us to take a closer look at your account and provide some suggestions for exchanging, please email us at talktous@rci.com. We're happy to help.

Please keep in mind that RCI is a timeshare exchange company and does not sell timeshare; therefore, we suggest that you please use caution when dealing with any entity claiming to be selling by or on behalf of RCI. For details about selling your timeshare, you may wish to contact your home resort. For additional information, please see American Resort Development Association's (ARDA’s) consumer advisories at http://www.vacationbetter.org or http://www.vacationbetter.org/index.php?selling-your-timeshare.

Name: RCI
Time: Tuesday, February 28, 2012

Hi Zach. While we at RCI are very excited about the RCI Points program, this program simply provides added flexibility to our members. Part of this flexibility is that as an RCI Points subscribing member you can vacation at RCI Points affiliated resorts as well as have access to RCI Weeks affiliated resorts. However, please be assured that the core of our business has always been weeks exchange, and RCI Points transactions do not reduce the opportunities available to our RCI Weeks members. Furthermore, it is simply not true that the RCI Weeks program is being phased out.

RCI has not changed the way Deposit Trading Power is determined, nor is it impacted by maintenance fees (maintenance fees are paid to your home resort, not to RCI). It is still determined by the same components, and we are now sharing the assigned Deposit Trading Power numbers to each specific deposit to make it easier for members to understand their exchange options.

Deposit Trading Power assigned to a week is based on:
• Supply, demand, utilization, and classification
• Size and type of unit
• How far in advance the week is deposited prior to its start date
• Comment card scores for your resort
• Seasonal designation of week deposited

If you would like us to take a closer look at your account and your exchange options, please send us an email at talktous@rci.com. We will be happy to help.

Name: RCI
Time: Tuesday, February 28, 2012

We are sorry to hear of this situation. The affiliated resort should absolutely assign you with the same unit size as confirmed through RCI. If you could please email us your account information to talktous@rci.com, we would be happy to investigate further.

Name: stuart
Time: Thursday, March 8, 2012

Dear RCI- If you have bothered to read these extensive posts you will notice a trend. A negative trend. Angry RCI members. This new system of points borders on extortion. I own a RED week. In 1980 that meant you had a prime week that would trump WHITE & BLUE. Now they convert it to points and you end up with a filthy stinking turd. You can't trade unless you want to end up in a Slum Section 8 House Project. You post back to chat at talktous - but if this system worked why are so many folks feeling like they are being subjected to a MAFIA shake-down of deceipt, deception, fraud and extortion. Where is the Class Action Lawsuit Attorney? Adding the resort maintence fee, the RCI membership fee, the RCI trade fee will result in a cost greater than renting the damn unit direct from the resort. We just traded to the Kona Billfisher, Kona HI. The Kona Billfisher rents by the week for less than the RCI exchange, membership and resort maintence fees. Additionally, you can select your week without the RCI "take it or leave it" plan. I have belonged to RCI since 1980. This new enchancement is a complete and utter ripoff. It is a scam. Just look at all these damn posts. Notice they all state the same thing. RCI must be getting filthy stinking rich off this. Your points become worthless, RCI ends up with inventory & then proceeds to discount to last minute vacation get-aways. RCI is getting paid on both sides - playing both sides. And the RCI membership is getting the screw without the kiss. Scam is an understatement. It's fraud. And I have never once met an RCI member on all these years of exchanges that said "Gosh I wish RCI would convert my week to points so I could experience an enchancement." RCI at least be honest and tell us that you made it up. You made up the enhancement as just another mechanism to scam the customer.

Name: Sharon
Time: Thursday, March 8, 2012

I have to agree with all the other customers of RCI. If you didn't notice, there wer no positive statements about the Exchange issue. Not to sound like a broken record, but I too was able to get great accommodations when exchanging my Red/Gold 2 br lock-off prior to 2011. RCI.... whoever is responding to these. Are you reading all the posts..... your standard response of Nothing Has Changed is comical. You don't have loyal, long term customers with valid complaints if nothing has changed. Quit insulting us with this answer. It is a total scam to decrease the number of total vacations allowed (by having to combine your weeks) in addition to charging the additional money to do the combining. Does anyone have a recommendation on a better Management Company to switch to. The only thing that will help is if they lose all their customers. The obviously don't care to keep us around.

Name: RCI
Time: Wednesday, March 14, 2012

Hi Stuart and Sharon. Please be assured that we read and respond to each and every one of these posts, and we take all of our members’ comments very seriously. We have noticed a that typically our more tenured members expressing concerns over the RCI Weeks enhancements. With anything new, it can take a bit of time to catch on to the way things work, and we understand that members who have been with us the longest may have find it more difficult to adapt. The RCI Weeks program remains a completely different type of exchange program than the RCI Points program. With these recent enhancements, we are now simply showing you the Deposit Trading Power value assigned to your Deposit to make it easier for you to understand your exchange options.

The RCI Weeks program has offered vacation exchanges for over 36 years. During this time the program basics have changed very little. In the past, if a member wanted a vacation that required a higher trading power than what they were exchanging, they could not get that vacation unless it was confirmed at the last minute. Additionally, if a member booked a vacation that required less trading power than what they were exchanging, they didn’t get credits back to apply toward another vacation. All in all, in the past trading power values were undisclosed, which made planning a vacation very difficult for our members.

Because we place the utmost importance on member satisfaction, we introduced the RCI Weeks enhancements in response to member feedback. We’ve heard from our members that the ability to combine deposits and get “change” back from vacations that require less Deposit Trading Power than your deposited week has are added benefits because they bring more flexibility and choice to the program. In fact, in a recent survey (December 2011) to RCI Weeks members we found that over 88% of North American subscribing members surveyed feel that being able to view the Deposit Trading Power of their ownership week and the available trading power of every available Exchange Vacation is beneficial. Furthermore, nearly two-thirds of North American members surveyed feel the enhancements will or has helped them obtain their desired exchange vacation.

With the above in mind, the way we determine trading power has not changed. It is still determined with the same components as before the enhancements, with supply and demand being the most important. Because our members ultimately determine the supply and demand for certain areas, it is possible you are frustrated with our exchange program because your week is not exchanging the same way it did 20-30 years ago due to changes in supply and demand. If you would like us to review your account with you, we invite you to email your account information to us talktous@rci.com. Remember, we're here to help!

Name: RedVine
Time: Friday, March 16, 2012

It is not just your "more tenured" members expressing concern regarding RCI’s so called Weeks Enhancements. I've been a member of RCI only since late 2008 and the concerns expressed by all of the members in this forum match my sentiments. RCI’s Weeks Enhancements has only served to reduce my opportunities for vacations due to the reduction in my trading power. The resorts formally available to us for a direct week to week exchange can now only be reserved with a combined deposit. Somehow I find it hard to believe my home resort’s Christmas week lost so much trading power right when RCI made their transition to the new and improved Weeks Enhancements. The trading power has obviously been devalued. Since I’m not that knowledgeable about the timeshare world, I’m not sure whether RCI made this move to improve the RCI balance sheet or to stop the flow of resorts moving out RCI to other exchange programs. But again it doesn’t take rocket science to see that the RCI continued statements of nothing has changed is absolutely false. I’m disappointed in RCI and at this point really regret my decision to make a long-term commitment to a home resort using RCI.

Name: Carolyn
Time: Tuesday, April 10, 2012

It appears that our week 40 at Virginia Beach has trading power of 13 and 14, which doesn't look promising. Please advise.

Name: RCI
Time: Wednesday, April 11, 2012

Hi RedVine, Deposit Trading Power is determined by a few factors, with supply and demand being the most important (and that hasn't changed with the enhancements). The enhancements to our RCI Weeks program should be providing MORE exchange options, not less. If you would like me to take a look at your account and provide additional details/suggestions on exchanging, please email your account info to talktous@rci.com.

-Kathleen M.
RCI Customer Care

Name: RCI
Time: Tuesday, April 24, 2012

Hi Carolyn, Deposit Trading Power is based on a number of components, the biggest being supply, demand and utilization. Once you deposit your vacation week with RCI it will be assigned a Deposit Trading Power, based on all of the components at the time of deposit, ranging from 1 to 60. Trading power can fall anywhere within this range, very few Deposits have a trading power of 60. As a matter of fact, most Deposits have a Deposit Trading Power ranging from 13 to 21, so you should find that you have many vacation options available to you. Keep in mind, too, you can now combine Deposits which will give you even more vacation choices! If you'd like us to take a look at your account and work with you on these vacation options, please email us at talktous@rci.com.

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