Trading Power at RCI: How Our Timeshare Exchange Program Works


Gordon G. - RCI Membership and Timeshare Vacation InfoTrading Power is very important for you when you are booking a timeshare exchange with RCI! This is how we determine what timeshare exchange offers to provide you.

 

The RCI Weeks program is based on a like-for-like principle. This means we will always work to provide you with a timeshare exchange similar to the deposit you provided us. That is, if you provide us with two weeks in a very popular destination, we will try to give you two weeks in another equally popular destination.

 

Most of the inventory in our timeshare exchange program is provided by members who deposit their ownership week with us. RCI members have up to 24 months before their start date to make a deposit. Within that two year window, other members may ask for that same start date for their vacation. So our job is to try and match everyone we can with all the deposits we get from other members.

 

Although all exchanges are made based on Trading Power, it takes higher Trading Power to travel to highly demanded areas with limited supply, or during highly demanded weeks of the year (like Christmas Week, 4th of July, etc.).

 

The Trading Power of your deposited week is based on a lot of factors, including how many members have historically asked for your type of deposit, how many deposits like yours we get, the quality of your resort, and the size and season of your deposit, just to mention a few. We compare all of these to the vacation that you request, and if the Trading Power is similar (or if your deposit has more Trading Power), then you will have a great chance of getting what you are asking for.

 

You probably have heard our Guides talk about depositing early. That's because you can usually help to maximize your Trading Power by depositing early. If you don’t deposit your week until 3 to 4 weeks before your vacation, we cannot give your week to someone else until then. And I'm sure most of you would want to know if you had an exchange long before that!

 

Also, other members are depositing into our timeshare exchange program all the time. So, if the vacation you want is not available right now, enter an ongoing search for your choice of destination or time of year! These searches get prioritized for matching new member deposits. So an ongoing search helps improve your chances of getting the timeshare exchange you want.

 

Finally, to maximize the number of people we can send on vacation, we are always acquiring inventory from our resorts and other sources like hotels, especially in big cities where there are not many timeshares.

 

Our goal is to use every unit we get and to get you on the best resort vacation we can. So deposit early, enter ongoing searches if a unit is not immediately available, and be as flexible as possible! Have a great vacation!
 

Comments for Trading Power at RCI: How Our Timeshare Exchange Program Works


Name: Walter Gardecky
Time: Monday, July 26, 2010

My experience with RCI exchanges is always the same. Deposit a week, early or not, then try to find an exchange that is comparable to the week and unit I banked. In most cases, I am directed to an inferior exchange or to a location I do not want. RCI people try to get rid of weeks that are not desirable. My Gold Crown red week is not worth a comparable week in exchange unless it's in a country that is low demand and that I do not wish to visit.. Searching on the RCI web site is a waste of time since the true inventory of weeks is not shown.

Name: Jay
Time: Monday, July 26, 2010

Very useful and informative. I've been a member since 2000 and have been looking for a detailed explanation of "trading power". Thanks

Name: Dan Paris
Time: Tuesday, October 26, 2010

I couldn't have said it better, Walter. But in fairness to RCI it's very much the same with Interval International as well. Frustrating and disappointing. The only thing either site is good for is purchasing extra vacations at a cheap price, other than that it almost becomes a full time job trying to exchange.

Name: RCI
Time: Tuesday, October 26, 2010

Hi Dan, thanks for reading the RCI blog. We're sorry to hear of your frustrations with RCI.com, but we're happy to say that we're continually working toward creating a better online experience for you. If you want to learn more about how to search online at RCI.com, you can check out these helpful tips at http://www.rci.com/UnderstandingWeeksSearch if you are a Weeks member. For Points search it's a little bit different, but you can find some helpful info at http://www.rci.com/PointsSearch. It also might help to point out the importance of starting an ongoing search well in advance for an exchange. Doing so should help increase your chances of finding the vacation you want. To read more about Ongoing Search, simply go to http://www.rci.com/OngoingSearch. Thanks again for reading!

Name: Gerry
Time: Friday, December 10, 2010

I've been trying to find what the actual numbers of trading power mean. In other words, what is a good trading power number and what is a bad one.

Name: RCI
Time: Tuesday, December 14, 2010

Hi Gerry, thanks for reading the RCI Blog! Your Deposit Trading Power is based on a number of components, the biggest being supply, demand and utilization. Once you deposit your vacation week with RCI it is assigned a Deposit Trading Power, based on all of the components at the time of deposit, ranging from 1 to 60. Currently most Deposits have Deposit Trading Power ranging from 13 to 21. In order to get 100% of your available Deposit Trading Power to use when exchanging you must deposit 2 years to 9 months in advance of your ownership week’s start date. Once your week is deposited you can search for available exchange vacations. To learn more about trading power, you can login to RCI.com to view RCI TV (click on the All About Weeks channel), watch this video (http://bit.ly/idAHvl) or check out RCI.com/InsideRCI to read more info.

Name: Ginny
Time: Saturday, January 1, 2011

If the average trading power ranges from 13 to 21, it doesn't give those members who have a two-bedroom New Hampshire timeshare with a trading power of "12" much to choose from . . . Better to rent!!

Name: Jim
Time: Sunday, January 2, 2011

I'm not understanding why you loose trading power. RCI shows that I have a deposit trading power of 17. This is showing on RCI for the next 2 years that we have not deposited. We have week 51, Christmas, at a major ski resort. RCI lists to trade into a lesser week at the same resort it would take a trading power of 19 to 20, Week 51 is not available. Why would we loose trading power by banking with RCI?? I called RCI and was informed it's like a mark up.

Name: RCI
Time: Thursday, January 6, 2011

Hi Ginny, thanks for reading the RCI Blog. There are many vacations that require 12 or less Deposit Trading Power. However, if there is a special vacation you want that does require more, you now have the option to combine deposits! To learn more about combining deposits, you can check out www.rci.com/CombinedDeposits.

Name: RCI
Time: Thursday, January 6, 2011

Hi there, Jim. We have not changed the way Deposit Trading Power is determined. It is still determined by the same components as it always has been. We are now simply showing members the Deposit Trading Power value assigned to their Deposits to make it easier for members to understand their exchange options. Also, keep in mind when using the Exchange Planner that it is only intended to give guidelines, based on historical data as to what Exchange Trading Power you might need to exchange in today’s world. If you'd like, you can send us an email with your account info and we'll be happy to review your account for you and answer any specific questions that you may have. Thanks for reading the RCI Blog!

Name: Staci
Time: Sunday, January 16, 2011

I have a trading power of 24. Is there a number for each resort for a specific week? If so how can I find that? I have an ongoing search right now but if the resort I want is a 50 then I might as well add some other resorts.

Name: NJ
Time: Tuesday, January 18, 2011

So, I applaud RCI for pulling back the curtain on exchange power (although to be honest I still believe it was mainly due to arm twisting from the lawsuit). But I'm very curious about this 'mark up' referred to by Jim. I have a 1BR beachfront in florida at the end of August. deposited it in the 100% value timeframe. Out of curiosity, I looked at the same resort to see what the exchange power was. they didn't have the same 2011 week, but the same week in 2012 was listed as a 17. My deposit is listed as a 14. So what is it that makes my unit worth 15-20% less than the same week?

Name: RCI
Time: Tuesday, January 18, 2011

Hi Staci, thanks for commenting! You might want to try using the new Exchange Planner online to get an idea of the trading power that has historically been needed to exchange into a given region. Simply log in to RCI.com and click on Exchange Planner. You can then type in the area and time period. To learn more about using the Exchange Planner, you can visit www.rci.com/planningtools.

Name: RCI
Time: Friday, January 21, 2011

Hi, NJ - thanks for reading the RCI Blog. As you may know, there are many components of Exchange Trading Power and Deposit Trading Power. For example, supply and demand for particular vacations is always changing, and so the Exchange Trading Power needed to confirm a week often changes from year to year (or even week to week) as well. If you have any additional questions please feel free to contact us at talktous@rci.com. Thanks again for reading the RCI Blog!

Name: C'Dale
Time: Wednesday, January 26, 2011

RCI is stealing time from us! We deposited under 2010 conditions just as we always have and now they devalue that deposit without our permission. I have been a member since 1987. I have always exchanged a week for a week. Now I get 4 points left over from one exchange and I am short 3 points for the next exchange. This is their deceitful way of charging us another $99 to use our deposit, so our exchange costs us $300 rather than $200. We might as well just buy another week and bypass RCI. You can buy extra weeks for a couple hundred dollars these days! I see others are frustrated by RCI searching for a resort with too little points, like I am. Right now, RCI is searching with 4 points for a unit that will cost me 18 points. I will never get the exchange! I missed one that was available last night that I found searching by meself, but RCI's search for me didn't pick it up. So, time runs out, you don't get a match, RCI offers to extend and combine points and waa laa . . . ka chink, RCI gets more money for combining! Time for a change, RCI!!! Go back to the old way. You are trying to force us into the point system. We don't want it or we would be on it! We bought weeks, deposited weeks, we want weeks!

Name: KSB
Time: Thursday, January 27, 2011

I've been trying to search for vacations via the RCI website and I find it exceedinly frustrating. I have 3 weeks to use and I would like to know what resorts would be available to me if I combined weeks. I think a list of resorts and the required Exchange Trading Power should be listed somewhere. I am not sure that I want to combine, and wouldn't know unless I could tell how to figure out a resort's certain trading power. Seems the search engine only lets me search for resorts that are equal to my trading power assigned to my weeks (13, 10 and 10.) So my question would be - how do I know if I want to combine my weeks when I'm not sure that combining them would get me to where I want to go?! Seems shady to me. Like RCI wants me to pay the fee to combine weeks first; THEN I could see if combining weeks helps me get to Aruba or not? Would they give me back the $99 combine fee if I found that I still could not get a resort that I wanted? WHY doesn't RCI provide me a way to check the trading power on resorts that I'd like to go to? When I search for Aruba, for example, I find resorts, read reviews, then when I click "available units", it just sends me back to the home page to start all over. Very frustrating. AM I MISSING SOMETHING???

Name: John
Time: Sunday, January 30, 2011

The new trading "power" is a joke. My cabo san lucas resort will get me 8 points in 2012. I never had problems trading for a resort in Orlando, until now. Getting a 2 bedroom was no problem, now it takes more than 13 points to get a 1 bedroom at the Sheraton Vistana. Thanks RCI. You have made my timeshare obsolete.

Name: Patrick
Time: Monday, January 31, 2011

Now it's clear i won't renew my membership with RCI and sell my weeks at a rebate price. no wonder i was never able to have the places i wanted. RCI prefer points customers plan instead of weeks plans.

Name: EARL
Time: Wednesday, February 2, 2011

If I have a trading value of 21, can I exhange for 2 weeks with trading values of 10 or below each?

Name: Tom
Time: Wednesday, February 2, 2011

I have always had to 'settle' for what we could get. For many years, we had kids in school and with activities, sports, etc- who can book or start a vacation search 2 years out? Even lately, nothing desireable seems available, just 'converted apartment
buildings'. Now this trading power scheme kicks in and am told we dont have high power. When we bought it (late 80's)we were told we were a gold crown resort and would be able to pretty much go where we wanted. We can never go where we want. This is the biggest racket there is. Now our fees are almost $500/ yr. We have even gone to a place that turned out to be a 'cabin' in an rv park! Sprint- dont walk away from this type of deal!! The only ones we can go to are in the middle of nowhere with nothing to do.

Name: RCI
Time: Wednesday, February 2, 2011

Hi C'Dale, thank you for expressing your opinion. First of all, we want to let you know that we're listening. All of the changes made to the RCI Weeks program were in response to what other members have been asking us for. We’ve heard from members that they wanted more transparency and flexibility, and since the changes were put in place we've gotten a tremendous amount of feedback from members who are enjoying these enhancements and who see this as a positive change. We're sad to hear that you don't seem to be enjoying it as much as others are, but let's see if we can get this turned around. Maybe some additional information will help. We have not changed the way your Deposit Trading Power is calculated, but rather have just disclosed these values to help make your vacation planning easier and more flexible. As before, you still exchange a week for a week but now if you exchange for a week requiring less trading power than your Deposit Trading Power, your get that difference between Deposit Trading Power and Exchange Trading Power in the form of a Deposit Credit that you can use toward a second exchange. You definitely had the right idea to open an Ongoing Search, as this is one of the keys to getting a great exchange. There could be a few reasons why the particular search you opened didn't match, and we'd be happy to look into it for you. Please send an email to us at talktous@rci.com with your contact information so that we can investigate the specifics of your account and help you find the exchange that you're looking for. Thank you again!

Name: RCI
Time: Wednesday, February 2, 2011

Hi KSB, thanks for asking this question. We understand that new product enhancements and changes to the site can be confusing and we are sorry to hear you are frustrated; the good news is that we do have a solution for you. As part of the new enhancements to the RCI Weeks program, you are now able to see all available exchange vacations in the system, not just vacations with trading power equal to or less than the Deposit Trading Power your week has. Once you login to your RCI.com account, click on the “search for a vacation” tab. At the top right of the page is an option called “click to change”. By clicking this link, you will be able to change your search options and the inventory you are able to see. Select the option to search against all of your deposits and the options to see all available RCI vacations. Your search results will then display all available exchange vacations, regardless of your deposit’s trading power, that match your search criteria. The Exchange Trading Power will be listed along with the resort information. To see the Exchange Trading Power for vacations for specific dates and room types, click on a resort and go to the “Available Units” tab. You can see the Exchange Trading Power and determine if you need to combine your weeks or not. No need to combine first. The issue that you brought up about selecting "Available Units" and returning back to the home page is one we’re aware of, and we're working on getting it fixed soon. Hope this helps, and thanks again for your feedback. If you send your contact info to us at talktous@rci.com, we’d be happy to help you further.

Name: RCI
Time: Wednesday, February 2, 2011

Hi John, thanks for bringing this to our attention. Let's see if there's something we can do to help you. The Deposit Trading Power needed to exchange into a particular resort or destination can change as the demand for that area goes up, particularly around certain times of year (summer vacations, spring break, etc.), but we'd like to look into this further for you. Please send an email to us at talktous@rci.com so that we can review the details of your account and give you a call.

Name: RCI
Time: Wednesday, February 2, 2011

Hi Patrick, we would like the opportunity to talk to you about your exchange needs. Our goal is to get you on vacation and help you get the most from your timeshare ownership. We recently introduced enhancements to our Weeks program as a result of listening to what other members have been asking us for. This is a welcome change for many members who wanted more transparency and choice from their membership – it’s still the RCI Weeks program, just more flexible. If you send us an email with your contact info to talktous@rci.com, we'd be happy to review your account with you and address any specific questions or frustrations that you have. Your satisfaction is important to us, and we would like the opportunity to try to do what we can to turn this around.

Name: Richard Ferraro
Time: Wednesday, February 9, 2011

We have been RCI members since the late 80's. Never were we informed of your new program. It does not work to our advantage and we will probably end our membership when our membership ends. The way it appears is that we will have to give you two or three weeks to get one. This works to your advantage - plus the addition of $99. RCI wins/members lose!

If we wanted to do points - we would have changed over years ago. If you insist on the points only way - then as members we should be grandfathered until our membership ends.

We are so unhappy and disappointed in your program and not informing us of changes. It does not benefit your weeks' members.

Please let us know if you will consider grandfathering us until our membership expires. Maybe by then we'll be willing converts.

Name: RCI
Time: Friday, February 11, 2011

Hi Earl, excellent question. Yes, this is something you now have the flexibility to do as a result of the new enhancements to the RCI Weeks program. When you exchange for a vacation, any excess Deposit Trading Power will automatically be placed into your RCI account as a Deposit Credit, to use toward another exchange. In your case, if you have Deposit Trading Power of 21 and you exchange for a vacation with Exchange Trading Power of 10, you will receive a Deposit Credit of 11 to use toward another vacation. For more information on how to use your Deposit Credits, visit http://www.rci.com/DepositCredits. Hope this helps! Feel free to contact us at talktous@rci.com if you have any further questions.

Name: RCI
Time: Friday, February 11, 2011

Hi Tom, thanks for sharing your thoughts. Your vacations are important to us, and we want you to get the most from your timeshare ownership and exchange membership. We introduced these new changes to the RCI Weeks program to add additional flexibility and options for our members. Resort Recognition Program awards such as the RCI Gold Crown Resort award are not a component of Deposit Trading Power; key components include timing of deposit, supply, demand and utilization of the region and resort, unit size, season and comment card scores from members. The components of trading power have not changed; we are now simply making Deposit Trading Power and Exchange Trading Power visible to members and providing additional benefits such as the ability to combine your current and future deposits to obtain a higher Deposit Trading Power that you can use at one time to exchange for vacations that would not otherwise have been available to you. And now, if you do trade down for an exchange vacation with lower trading power you will get the difference back in the form of a Deposit Credit. Also, there are a few other things to keep in mind. Although we recommend beginning your vacation planning as early as possible, you can still receive the maximum Deposit Trading Power for your week to use when you exchange by depositing at least 9 months in advance of the week's start date, giving you more time to review family schedules, secure vacation time, etc. We hope this explanation helps, but please consider sending your contact info to us at talktous@rci.com so that we can give you a call to further talk through some of your options and help you get on a great exchange vacation. We're here to help you, and we're listening!

Name: Lon
Time: Thursday, February 17, 2011

Why are there vacation weeks listed during my search for a Trading Power week that I would like to exchange but can't because they are listed for purchase? I should have the choice but it's not available. Why? My trading power should work but there's no week listed for my use. I could purchase this week for a lot of extra money but not use my Trading Power. I don't understand. Why are timeshare owners treated like this? Timeshare owners should be treated with the original agreements that we paid for..... I need help understanding how to exchange my week in RCI.

Name: RCI
Time: Friday, February 18, 2011

Hi Richard, thanks for reaching out to us. We introduced the new enhancements to the RCI Weeks program in November last year to give our members more flexibility and more options, and we've received a variety of comments from members in response, many of them extremely positive. The components of Deposit Trading Power have not changed, we are now simply disclosing the numbers in order to help inform our members of the trading power value of the week they deposit and of the week they would like to exchange into. With the new enhancements you can choose if you want to combine 2 or more deposits to access a vacation with a higher trading power value. Remember too that when you trade down in to a week with a lower trading power value you will see a Deposit Credit for the difference. Thousands of members have already taken advantage of this new benefit as it gives you even more value for your membership than ever before. Information about these changes was included in the member section of the Winter 2010 issue of the Endless Vacation magazine (distributed in October) and can be found online at http://www.rci.com/InsideRCI. If for some reason you didn't receive that issue of the magazine, please let us know so we can look into that for you. You can also login to RCI.com to view RCI TV (click on the All About Weeks channel) for more info. We're sorry to hear that you're unhappy, and we'd like the opportunity to talk you through the recent changes (including why they were put in place) and also look at what we can do to help get you on a great vacation. Please send your contact info to talktous@rci.com so that we can review your account and give you a call.

Name: RCI
Time: Friday, February 18, 2011

Hi Lon, thanks for your question. Yes, RCI rents inventory under various circumstances and from a variety of sources. However, we will never rent inventory in a way that compromises the exchange system (in terms of quality or quantity). If you have any additional questions, please feel free to email us at talktous@rci.com and we’ll be happy to assist you further. You can also visit to http://www.rci.com/InsideRCI to learn some additional info about exchanging your week.

Name: JimmyTammi
Time: Sunday, February 20, 2011

Wow. This new, "improved" RCI system is completely useless for owners. As a member since 2001 and paid through 2018, I am very disappointed. We've never had a problem trading, but we find it almost impossible to find what we want now. I guess we will look at II again so we can actually get something for our multiple weeks.

Name: Chan
Time: Wednesday, February 23, 2011

Hi,
I have deposited with RCI my timeshare week at Grand View at Las Vegas, which would expire in July 2011. I would like to know if it could be rented out and if yes then what would be the rent?

Name: Lon
Time: Friday, February 25, 2011

Thank you for the response RCI. What happens to Trading Power points in excess of what is exchanged? Let's say you have 14 pts and the trade is 13 pts, what happens to the estra point? I hope it doesn't cost $99 to transfer that extra 1 point to trading power of another exchange.

Name: Susan
Time: Wednesday, March 2, 2011

Regarding the new trading power-points system: If we were to pay for Ongoing Search for a resort with a 22-point trading power with our own resort worth 22 points, would our trading power continue to decrease in time as the search continued, making the search invalid? Or would our trading power be in a "hold" position as long as the search was in effect? Thanks.

Name: RCI
Time: Wednesday, March 2, 2011

Jimmy, what are you searching for specifically? If you email your account info to us at talktous@rci.com, we can talk through your options and open up a search for you.

Name: RCI
Time: Wednesday, March 2, 2011

Hi Chan, thanks for your question. Members cannot rent or sell Deposited vacation inventory. Please refer to the Terms and Conditions of the Weeks Subscribing Membership on RCI.com if you have any further questions. If this does not answer your question please contact us at talktous@rci.com so that we can assist you.

Name: RCI
Time: Wednesday, March 2, 2011

Great question, Lon. If you exchange for a week requiring less trading power than your Deposit Trading Power, you get that difference between Deposit Trading Power and Exchange Trading Power in the form of a Deposit Credit that you can use toward another exchange. There is a $99 fee to combine, but there is no limit to the number of Deposits or Deposit Credits that you can combine at one time to give you a higher Deposit Trading Power.

Name: Sue
Time: Wednesday, March 2, 2011

Not a comment, more of a question. My brothers and I own 2 weeks at a time share in Ontario and have never taken out a membership in RCI and are thinking of doing so. Can you have someone send me an email and walk me through the process as we would like to bank the weeks that we have for this year (2011) as neither one of us will use either week. One week is in May (20) and the other in August (30). How far in advance can we bank the weeks for and the point value that is mentioned in some of the above comments. Thanks
Sue

Name: Doug Ewen
Time: Thursday, March 3, 2011

We have been a member of RCI since 1986, a period of 25 years.

I am writing to ask one simple question, “Why should we continue to renew my membership with RCI?”

Let me explain.

We were going to deposit our 2011 week at the Village of Loon Mountain in order to plan our next vacation. It was then that we read your new and improved (?) system of depositing and booking vacations based on the new “Trading Power”. It appears that it is no longer cost-effective for us to do so.

Based on the resort that we would be depositing, we would have a “Trading Power” of 15. The resort that we would like to book (The Cliffs in Princeville, Hawaii) has a trading power of 21. Therefore, we would have to combine 6 points from next year’s deposit. Of course, we would also have to pay a small (?) fee of $99 in order to combine the weeks.

What we do not understand is that we stayed at the same resort last year and all we did was Spacebank our week, then when we were ready, we booked our week, paid the booking fee and we were done.

This new system is costing us more and is much harder to figure out what with the fact that our “Trading Power” also decreases if we opt to book early.

Let me show you how I calculated that it is no longer cost-effective to own a time-share condo and belong to RCI.

Annual cost of RCI membership:...……………………………… $89.00
Annual fees for our condo: ...……………………………………. $651.23
40% of annual condo fees: ……………………………………… $260.49.
RCI fee to combine trading power points: ………………….. $99.00
Booking fee for RCI: ………………………………………………. $199.00
TOTAL: ……………………………………………………………….. $1298.72

For less than $1298.72 we can rent a condo outright without all of the RCI red tape.

Now, would someone please answer my question?

Why should we continue my membership with RCI?

We look forward to your answer.

Name: RCI
Time: Friday, March 11, 2011

Hi Susan, great question. The Deposit Trading Power of your week will not go down once it’s deposited, unless an Exchange is made with the deposit and is then canceled. This can impact the Deposit Trading Power depending on how far in advance of the start date the Exchange is canceled if you didn’t purchase Vacation Protection. Otherwise, Deposit Trading Power is assigned at the time of deposit and does not go down.

Name: RCI
Time: Friday, March 11, 2011

Hi Sue, thanks for reading the RCI Blog. We'd be happy to get you enrolled in the RCI program! Just send your contact information to us at talktous@rci.com and we'll walk you through the process. Thanks for your interest.

Name: RCI
Time: Friday, March 11, 2011

Hi Doug, thank you for your comment. You raise some excellent questions that we're happy to help answer for you.

We would like to be sure that you know that the way trading power is calculated has not changed with the recent enhancements. There are a few possible reasons why you were able to exchange in that resort in Hawaii last year. Because supply and demand of exchange inventory is always changing, the Deposit Trading Power needed to confirm a week can change from year to year as well. Also, if you confirm an exchange less than 30 days out from the week's check-in date, the Exchange Trading Power of that week is reduced up to 50 percent. If you booked less than 30 days out, the Exchange Trading Power would've been less than or equal to the Deposit Trading Power of your week. You can get some great last minute deals this way!

The Deposit Trading Power of your week does not decrease if you deposit early. In fact, in order to get 100% of your available Deposit Trading Power to use when exchanging you must deposit 2 years to 9 months in advance of your ownership week’s start date. Once your week is deposited you can then search against it for available exchange vacations. There are many exchange vacations that require 15 or less Deposit Trading Power. If there is a special vacation you want that does require more trading power, you now have the option to combine multiple deposits to give you more Deposit Trading Power, a feature that many members have told us they love. However, combining deposits is only an option. You will only incur the fee of you choose to combine your deposits.

We hope you find this information helpful. If there's anything else we can help you with, please email us at talktous@rci.com. We would be happy to help you make the most out of your RCI membership. Thanks again for your comment and for reading the RCI Blog!

Name: David
Time: Wednesday, March 23, 2011

Thanks for making my Week useless. You keep saying you did this as a response to Week owners, but what about all the people who are against the change? Just read this blog, a lot of very disappointed people. I have been able to travel where I wanted to in the past, now that has all changed for me. What is RCI doing to help me and the others like me?

Name: Marie
Time: Wednesday, March 30, 2011

Hi - I am taking over my parents timeshare and for the last few months have been looking to see what i could book. The website does not work and hasn't for months, it just times out and say that the search is not available.
How do people know what is available and how do you book places?

Name: Pat
Time: Tuesday, April 12, 2011

What is the criteria for assigning a certain trading value to a week at a specific resort? Another question...Have all of your resorts been visited and inspected by RCI to determine how they are rated?

Name: John Samos
Time: Tuesday, April 12, 2011

I requested a timeshare in May so that I would not lose my week that would have expired the end of May. Instead of using the week that was to expire you used my 2011 week thereby allowing my 2009 week to expire. I informed you that I have not been able to travel since my son has been in the hospital for a year, and my wife broke her arm. I requested the exchange hoping that I would be able to travel at that time. If I am not able to travel at that time I will lose the 2011 week and the 2009 week that I was hoping to use. You said that my 2009 week had a value of 14 and I needed 15 so you used my 2011 week which was rated a 15 for the same time share deposited. Action such as this will probably lose me as an RCI member when my paid membership runs out. Such treatment of RCI members will no doubt lose much of your membership.

Name: RCI
Time: Friday, April 15, 2011

Hi David, it looks like we've already received an email from you, so someone from our team will work with you to help you book that next great exchange vacation. If you have any additional questions please email us at talktous@rci.com.

Name: RCI
Time: Friday, April 15, 2011

Hi Marie, we are sorry to hear you've had issues with using our website. Based on member feedback, we have found the following computer settings work best:
• IE 7.0 (free upgrades are available by going to their website)
• SSL 2.0 setting is active in Explorer's advanced settings
• Cache files are cleared (by going to your browser’s Tools, then click on "Delete Files" and select OK in the smaller pop-up window, then again when finished). Close the browser, open another browser, and enter www.rci.com directly in the address field rather than using a saved link or favorite.
If you continue to have problems, you may wish to call our web support team at 1-800-338-7777.

Also, you might want to check out http://www.rci.com/GetStarted, a very helpful resource if you are new to RCI. If you have any questions after browsing the information, please send an email to us at talktous@rci.com and we'll be happy to get you started with a vacation search.

Name: RCI
Time: Friday, April 15, 2011

Hi Pat, great questions!

Deposit Trading Power is based on a number of components, the biggest being supply, demand and utilization. The other components include seasonal designation of the week deposited, size and type of unit, comment card score for the resort, and how far in advance the week is deposited prior to its start date. For more information about Deposit Trading Power, you can check out http://www.rci.com/DepositTradingPower for some helpful tips.

To answer your second question, RCI's Resort Recognition Program (which consists of Gold Crown, Silver Crown and Hospitality Awards) honors resorts that consistently offer superior vacation experiences. These ratings are obtained from periodic onsite inspections and from Member Comment Card responses. Member feedback is also shared with resorts to assist them in providing a positive member experience. We are pleased to recognize resorts which consistently provide a superior vacation experience, and we encourage you to use the Resort Recognition Program as a resource to evaluate possible resort choices.

Thanks for reading the RCI Blog!

Name: RCI
Time: Thursday, April 21, 2011

Hi John, thank you for bringing this to our attention. We’re very sorry to hear about your family and hope things are better. Depositing your week at least 9 months in advance of your week’s start date will give you the maximum amount of trading power for your particular deposit when you exchange. If you deposit your week less than 9 months in advance, the trading power will get lower the closer it gets to the start date of the week. Please contact us at talktous@rci.com, as we’d like to look into this further for you.

Name: Rose
Time: Monday, April 25, 2011

The trading power is basically a point system, period. Last year, my trading power is 14 and this year is only 8. I like the week program and I'm trying to find another exchange company to deposit my timeshare.

Name: RCI
Time: Wednesday, April 27, 2011

Hi Rose, thanks for your feedback! The RCI Weeks program remains a completely different type of exchange program than the RCI Points program. With these recent enhancements, we are now simply showing you the Deposit Trading Power value assigned to your Deposit to make it easier for you to understand your exchange options. As far as your trading power concerns, if you'd like us to look into this for you, please email us at talktous@rci.com (please be sure to include your account information). Have a great day!

Name: Bill
Time: Thursday, July 7, 2011

I, a Weeks member, just got off the phone with RCI and am disappointed in how they are handling the "deposit credits." These really have no value unless you pay a non-refundable $99 fee to combine them to add to an existing deposit to give it more trading power. Why is there a fee to combine them? In addition, the money they are asking for "Platinum Membership" makes me feel like they are really sticking it to the members. We have been members since '79, and do not like the turn that RCI is taking. For the first time, when potential RCI customers ask us is it worth it, we are not as positive in our response.

Name: Virginia
Time: Thursday, July 14, 2011

I combined my weeks. I would like to cancel and get my $99.00 back is that possible?

Name: RCI
Time: Monday, July 18, 2011

Hi Bill, thanks for reading the RCI Blog. The Deposit Credit feature is new to the RCI Weeks program and was designed to give members more value, flexibility, and options for vacation planning. Keep in mind that in the past, if you booked a vacation with Exchange Trading Power that was less than the Deposit Trading Power of the week you own, you simply lost that "leftover" Deposit Trading Power.

Depending on the value of your deposit credit, you might even be able to use it to book another vacation! Or, if you choose to combine it with another Deposit or deposit credit you may be able to exchange for vacations not otherwise available to you. Please note that combining deposits or deposit credits to increase the Deposit Trading Power you can use at a time is only an option, and the fee is only payable if you decide to do it.

If you email us at talktous@rci.com with your account information, we'd be happy to take a look at your account and recommend the best options for you.

Name: RCI
Time: Monday, July 18, 2011

Hi Virginia, please email us at talktous@rci.com with your account information so that we can assist you with your cancellation. Thanks!

Name: Chris Linford
Time: Tuesday, August 9, 2011

I bought weeks ans seem to have been conned by RCI agents. We have kids and I work in education but will be unable to use my weeks as there is nothing available.
I feel ripped off, there must be a soution

Name: RCI
Time: Monday, August 15, 2011

Hi Chris, thanks for your comment. If you email us at talktous@rci.com with your account info and contact information, we'd be happy to work with you on finding an exchange.

Just a reminder: RCI provides timeshare exchange services and does not own or operate any timeshare properties.

Name: dave
Time: Monday, August 22, 2011

can one find out trading power before joining RCI to see if it might be worthwhile?
whiski jack whistler creek week # 11

Name: RCI
Time: Wednesday, August 24, 2011

Hi Dave, thanks for reading the RCI Blog! If you are interested in learning more about the RCI program, please email us at talktous@rci.com and we'll be happy to provide you with more information. You can also go to www.rci.com and click on the orange "Visitors" tab. We hope to hear from you!

A note of caution to other readers: The decision to purchase vacation time should be based mainly on the benefits of vacation ownership and not on the anticipated benefits of the RCI Exchange Program. If you have any questions about this, please don’t hesitate to contact us.

Name: Michelle
Time: Wednesday, September 7, 2011

Is it possible to buy 1 point? I don't want to combine/lose an additional week for only 1 point.

Name: Derl
Time: Sunday, September 11, 2011

I would like to know how my unit in East Texas get a value of 14 but my unit in Cancun with red time gets a value of 11. Can you please explain how anything on the beach in Cancun is worth only 11 points? This is a rip-off.

Name: RCI
Time: Tuesday, September 13, 2011

Hi Michelle, thanks for your question. Since you cannot purchase additional Deposit Trading Power, combining Deposits might be your best option. Remember that after you combine and book an exchange vacation, any leftover Deposit Trading Power will remain in your account as a Deposit Credit to use toward a future vacation. Hope this helps! If you have any further questions, please reach out to us at talktous@rci.com.

Name: RCI
Time: Tuesday, September 13, 2011

Hi there, Deri. In understanding trading power, it's helpful to know that the most important components are supply (how many similar weeks RCI already has), demand (how many members want your Deposit) and utilization (how many weeks like yours have been confirmed by other members in the past). In areas where we have less supply, such as in East Texas, the Deposit Trading Power will be likely be higher.

There are other elements that go into the trading power equation, including how far in advance the week is deposited prior to its start date. For more information about these elements, please refer to http://www.rci.com/deposittradingpower. If you still have questions after reviewing this information, you can email us at talktous@rci.com.

Name: bigeffinbee
Time: Saturday, September 17, 2011

For years I have been trying to get holidays using rci points for a certain period of time and for years they are not available,but, usin rci holiday points , they suddenly become available at a weekly cost.Why are these not available on the oints system,I have heard all the stories and they are just a load of b------t.I for one have cancelled my pure points and shortly will be discontinuing my membership of rci, I would rather use one of the other exchanges.

Name: RCI
Time: Thursday, September 29, 2011

Hi b, thanks for your comment. There are certain reasons why these holidays are not available for exchange, which we'd be happy to discuss with you. In fact, it looks like someone from our team has already been in touch with you to discuss this. If there is anything else we can help you with, please let us know.

Name: Mary
Time: Monday, October 10, 2011

While on an RCI exchange, we attended a Wyndham timeshare presentation a month ago and were told to convert to points while we still could, that we'd have maybe a couple of years before everything goes to points and weeks are phased out. Also, we were told that inventory for points owners differs from weeks inventory (different books, different access on RCI website) BUT points folks have access to our weeks time BEFORE weeks owners have access to that same time. Inventory is released to points owners before it is released to weeks owners. Weeks owners NEVER have access to the points-only time. It is also interesting that, after we paid the $99 to upgrade to Platinum, we did see more trade opportunities open up to us. All this confirms what we suspected: RCI, under ownership by a points-based Wyndham entity, favors the points owners over weeks owners.

Oh, also a point that readers might want to know: when you get a bonus week ($179 to use), only look for trades of about 6-7 points as it will never give you a trade for more points than that; and, when you get the "Extra Vacations Getaway" ($249 to use), that has a limit of no more than 10 points of value. This info comes to me from an RCI supervisor and, after researching how we could use these two kinds of weeks, the validity of his comments was confirmed.

Wyndham seems very interested in obtaining our weeks deeds and giving owners points instead. What stops Wyndham from over-selling points, flooding the market with points, and creating a more intensly competitive market for any exchanges? And, what will stop Wyndham-RCI from inflating the number of points needed to obtain an exchange (I'm thinking of points owners now), when RCI/Wyndham needs to bring in more revenue?

It would be most helpful if you would answer people's questions without the need to contact RCI for a personal "team" conversation. Those responses would be most helpful to the rest of us, too, as all of our questions relate to concerns shared in general.

Name: RCI
Time: Tuesday, October 25, 2011

Hi Mary, thanks for reading the RCI blog and for bringing these concerns to our attention. Hopefully this information will be helpful to you and other readers.

While we at RCI are very excited about the RCI Points program, this program simply provides added flexibility to our members. Part of this flexibility is that as an RCI Points subscribing member you can vacation at RCI Points affiliated resorts as well as have access to RCI Weeks affiliated resorts. However, please be assured that the core of our business has always been the one-for-one exchange, and RCI Points transactions do not reduce the opportunities available to our RCI Weeks members. Furthermore, it is simply not true that RCI Weeks inventory is made available to RCI Points members before RCI Weeks members.

With the RCI Platinum membership, you benefit from “Priority Access” when it comes to exchanging for accommodations specially acquired by RCI for the RCI Platinum members. This means that you’ll be among the first in line when it comes to exchanging your Points for stays in upscale hotels and resorts in high demand locations around the world (for example, Chicago or New York).

With regard to your comment about the “bonus week”, RCI, together with many affiliated resorts, offer new owners these additional vacation opportunities without requiring the deposit of their own purchased vacation time. There vacations are terrific for that last minute getaway or off-season rest and relaxation. It is not intended to replace the exchange opportunities you can get when you deposit your ownership week with RCI.

One important thing to keep in mind: While we are the world's largest vacation exchange company, offering owners the opportunity to exchange their vacation time with other RCI members, we do not sell timeshare. Although we don’t control the timeshare sales practices of our affiliated resorts, we take your comments seriously and would like to share them with the RCI-affiliated resort that you visited. If you could please provide the name of the resort where you attended the presentation, that would be helpful.

Our goal is to help you get the most value out of your RCI membership and to help you understand the variety of membership benefits available to you. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re here to help!

Name: Alex
Time: Wednesday, October 26, 2011

First let me say that I'm just happy to go on vacation, but I'm not as picky as others might be. Although we own weeks at Palace Resorts, we almost always travel with RCI. So far, RCI has worked well for us but we are last minute people and usually go with extra or last minute vacations without exchanging. (Exchanged for the first time in 10 years last month)

With that said, I do appreciate Mary's comments above. As I've read through this blog, I found myself wanting to personally contact each person that was told to email privately to discuss their issue so that I could find out the resolution. Since the questions are being posted on a forum for all to see, it would be helpful for the answers to be equally accessible.

Further, my wife and I just went through a presentation this morning at the Holiday Inn Orange Lake Resort in Orlando. At this presentation we were told the same thing that Mary reports from Wyndham. Specifically, the representative stated that the RCI book used to be the size of a thick phone book but now it has dwindled to half that size or more. He stated the reason for this to be the fact that everything is moving to points and that in the future, with our weeks, we would be unable to book into properties that are on the point system. Of course I thought that this was a sales tactic, but hearing Mary tell the same story at a different resort causes some concern.

Finally, while I do appreciate being credited points if I under-book and I think that being able to see all the properties no matter what trading power they are is a good idea, I think that charging for combining deposits is over the top and unnecessary. There should be no reason why traded value points can't simply be placed into one single pool of points where they can accumulate or diminish with activity.

Don't get me wrong, I'm not suggesting it's unfair. I deposited a week for 22 points (why it was split up in two 11 point deposits I'm still trying to figure out) and caught the Orange lake resort at a low time and booked for 8 points. At Orange Lake, we have a 2 bedroom, 2 bath villa with full kitchen and living room and my back porch looks onto one of the greens of the several golf courses on the property. Which may I add has been tremendous fun for my small children who love to watch the "not so good golfers" unsuccessfully trying to hit the ball into the cup. So now I have 3 points in one deposit and 11 in the other. All from depositing 1 week. Thus if I play my cards right, I can take 1 or even 2 more vacations at a fraction of the cost. Now that's pretty cool and an added benefit because as previously explained, reused to lose these points but now we can utilize them to the maximum potential.

So It's not necessarily unfair, but I think in good faith to show RCI members that RCI has our best interests in mind, RCI should dispose of the extra cost for combining weeks. Combining weeks does not take more manpower or effort on RCIs part to warrant an extra $99. Just tell the computer program to pool it all into one.

Name: d yatinr
Time: Saturday, October 29, 2011

why u have to charge for combining rci points?

Name: Lin Rome
Time: Monday, October 31, 2011

Can you be a member of RCI (paying the annual fee) without being a timeshare member?

Name: ken
Time: Tuesday, November 8, 2011

We have not devoted the mountain of time that it apparently takes to try to understand whatever system the RCI people are operating. Our limited exerience is that either the designers of the system are either not doing their job well or someone is trying to make things so complicated that they can charge and bury fees and expenses as the result of the confusion and thus make more money. It is possible that designing an exchange system is so complicated that it just doesn't lend itself to being understood. On the other hand I have to believe that if we could list our units on some sort of national Craigslist I could find something to trade for with a lot less complexity. I could be wrong but there sure does seem to be a lot of frustration out there. As an example we just received an email saying that all we had to do is get on the RCI website and we can see the trading power we have and how that compares to various untis all over the world. Unfortunatly I couldn't find anyhting like that on the website. It is fortunate that someone else asked the question on this site and was told the general range of trading power for units. That is about all the information I can get on the topic other than it is really complicated and varies greatly depending on the facts. Sounds like the explanaiton of the mortgage backed securities that almost sunk the country. The trading power section on the web site was a commercial to sell some sort of insurance. Go figure. I wonder why there cannot be a space on the website showing the exact inventory that is available that is updated minute by minute and the members just log in and get the week they want? Maybe I just dont understand the complexity. Thanks and good luck simplifying the system.

Name: Reena
Time: Tuesday, November 8, 2011

Hi..I have a trading power of 29 for my las vegas timeshare. Im looking at a studio in cabo which only has a value of 14. Does that mean I can use the rest of my value towards another exhange...and does this mean I have to pay 2 exchange fees...just to get something equivalent to my timeshare?

Name: RCI
Time: Friday, November 11, 2011

Hi Alex, thanks for connecting with us. We're happy to hear that you've enjoyed Extra Vacations getaways and Last Call vacations!

We ask members to email us directly with account specific issues (as you can understand, there may be some privacy concerns with discussing this information publicly). However, we do provide additional information to help inform and educate readers whenever the opportunity arises.

We appreciate you bringing concerns about what you learned during this sales presentation to our attention. Please be assured we will share your comments about your experience at Orange Lake with our Account Representative. We did make some changes to the Directory of Affiliated Resorts in response to member feedback and in an effort to be even more fiscally responsible to our members, but not for the reasons you mention. Many members have indicated they rely less on printed materials than ever before. Because we understand a printed directory remains a useful tool for some, we continue to publish a resort directory that contains listings of affiliated resorts in North America and the Caribbean—the areas most visited by US and Canadian RCI members. Furthermore, our commitment to the environment has contributed to the decision to cut down on the number of resorts and destinations featured. While the size of our paper directory is smaller, we still have over 4,000 affiliated resorts in destinations around the world. All of these affiliated resorts can be viewed in the online Resort Directory at RCI.com.

We are happy to hear that you are enjoying the flexibility that the enhancements to the RCI Weeks program offer. Keep in mind that combining deposits is not a requirement. Members can choose this option in order to either increase Deposit Trading Power to get a vacation they are otherwise unable to book OR to get more time to use their week (you have 2 full years to use that combined deposit to book an exchange). If you do choose this option to combine, you don’t need to pay a Deposit Extension fee because you now have that extra time to use your week!

If you still have questions on how your weeks were deposited with us, please contact your resort directly.

Again, appreciate you bringing these concerns to our attention and for your feedback on the RCI Weeks enhancements. We hope this information is helpful to you.

Name: RCI
Time: Friday, November 11, 2011

Hi there d yatinr, thanks for connecting with us! Combining deposits is only an option, and one that we introduced to provide RCI members with more flexibility and vacation choices. As we mentioned above, members can choose this option in order to either increase Deposit Trading Power to get a vacation they are otherwise unable to book OR to get more time to use their week (you have 2 full years after the date of combine to use that combined deposit to book an exchange). If you do choose this option to combine, you don’t need to pay a Deposit Extension fee because you now have that extra time to use your week.

For those members who have a Deposit Credit, it’s important to know that even a Deposit Credit with a trading power as low as 5 has nearly 100,000 vacation options at any given time. Of course, that Deposit Credit can be combined to increase Deposit Trading Power and/or gain additional time to use the combined deposit, but it’s not always necessary in order to book another exchange.

Name: RCI
Time: Friday, November 11, 2011

Hi Lin, please email us at talktous@rci.com if you have questions about the requirements of ownership to become an RCI subscribing member. In the meantime, if you would like more information about RCI and the vacation ownership industry, go to www.rci.com and click on the orange "Visitors" tab.

Name: RCI
Time: Wednesday, November 16, 2011

Hi Ken, we are sorry to hear you're having some difficulty searching for a vacation online. The changes to the RCI Weeks program can be a bit tricky to understand at first. Hopefully this information will help you.

We do provide a way to search for availability against all deposits at the same time. This may help determine if you should combine deposited weeks, deposit an additional week or select a different deposit during the confirmation process.

To search for all inventory, please log into your account, select the "Search for a Vacation" tab and then click on the "click to change" field located above the map of the world. Next, select the radio button in front of "Show all available RCI vacations." The search results will then display all available exchange vacations, regardless of your deposit’s trading power, that match your search criteria. The Exchange Trading Power will be listed along with the resort information.

You may start to narrow your search by selecting filters on the left-hand side of the page. You may also select the map version or list version by clicking on the corresponding tab. If a single, very specific filter is required, you may enter that at the bottom of the page. Any of the selected filters may be removed by clicking on the red “x” on the results page.

If your desired vacation is not available, you have the option to initiate an Ongoing Search. When you open an Ongoing Search, you get prioritized access to member deposited inventory, giving you a better chance of finding the vacation you want. It's a common approach used by many of our most successful exchangers! To do this, scroll to the right side of the page and click on the "Ongoing Search” link. You will then be directed to verify the search parameters and to complete credit card information for the exchange fee. Each exchange fee is refundable if a vacation is not confirmed or if you need to stop the search for any reason. Please note you will not be given the option to start a request if your check-in dates are less than 30 days away.

For more tips on how to make the most of your RCI Weeks membership and how to search for your vacation on RCI.com, we encourage you to check out “Inside RCI” at http://www.rci.com/InsideRCI. There's a ton of great information that should hopefully simplify things a bit. Of course, if you still have questions, you can email us at talktous@rci.com.

Name: RCI
Time: Wednesday, November 16, 2011

Hi Reena, yes! It does sound like you have enough Deposit Trading Power to book 2 vacation exchanges if you wish. The exchange fee will apply in each case if you should decide to do 2 exchanges.

You can also combine any deposit credits you may have with another deposit. The fee to do this is $99. If you have any questions, you can email talktous@rci.com and someone from our team will assist you. Good luck!

Name: TLD
Time: Saturday, December 10, 2011

I don't understand what has happened with Trading Power. I banked my timeshare last year with a trading power of 24 and was able to use it a couple months later at the same resort as my timeshare and it was the same trading power. When I tried to look for this for the same timeframe in 2012, now the trading power is 42 (almost double) than what it was last year!! Why would the trading power double? Who determines the trading power for the resort? My home resort said that they are not responsible for the increase that is RCI's doing. There is NO reason for the increase in trading power unless RCI will also increase the trading power of the week banked. The Fees alone from RCI are too high and now to raise the trading power is WRONG. I would have to use 4 weeks banked in order to get the 1 week that used to be 1 week for 1 week in the past.

Name: RCI
Time: Wednesday, December 14, 2011

Hi TLD, welcome! In order for us to address your specific questions about trading power we'll need some more information about your account. If you email your member ID to talktous@rci.com we'll be happy to look into this for you.

In the meantime, http://www.rci.com/DepositTradingPower can give you a quick overview of what Deposit Trading Power is and how it is calculated.

Hope to hear from you soon!

Name: mdminden
Time: Monday, December 19, 2011

Can you help me understand how to book a resort in Southern CA next year? I am new to RCI, I deposited my week and it says I have a trading power of 32, which it seems is reasonable. However, we cannot find a resort anywhere in Southern CA with a check-in date of Mar 30-31 or April 1. We are looking for a 2 bedroom. I have already started an ongoing search but nothing has come up. Can you help?

Name: RCI
Time: Thursday, December 22, 2011

Hi mdminden, thanks for your question. You had the right idea to start an Ongoing Search. Keep in mind that it's important to start your search early because one of the main determinants of where you are "in line" is when you started your search. Additionally, it might help to start a search for the whole southern California region rather than for one particular resort.

Let us know if you have any further questions. We're happy to help!

Name: steve b
Time: Monday, January 2, 2012

Rci offices are closed today. I am confirming a exchange online when it says"must renew my membership to confirm" My paid membership is good for a year beyond the date i want. I will lose the hold and the week if i dont pay. If i do pay they only credit your account when they realize they are wrong

Name: RCI
Time: Tuesday, January 3, 2012

Hi steve, it looks like you were able to confirm the unit you wanted. We're also going to fix the issue that prevented you from being able to book online. We apologize for any inconvenience.

Name: workingwoman
Time: Wednesday, January 4, 2012

I would like to retrieve my week banked last year,greatful if it can be returned to barbados.

Name: RHW
Time: Tuesday, January 10, 2012

RCI is locking in trading power values two years in advance, but when you go to exchange for a like kind unit and week, RCI is raising the trading power. Effectively not providing like kind trading as they profess. This is not fair. If they are locking in depost values, then they should also lock in exchange values, not raise them.

Name: RCI
Time: Thursday, January 12, 2012

Hi workingwoman, if you have a week deposited with us, feel free to search for an exchange to Barbados online at RCI.com. You can use the search filters to narrow down to the vacation you're looking for. If you need assistance, please email us at talktous@rci.com. Have a great day!

Name: Lee
Time: Friday, January 13, 2012

My uncle has been an RCI member for many years and kindly purchased as a wedding present our honeymoon to Orlando.

However our circumstances have now changed & we are planning on getting married in Thailand. Would it be possible to change the reservation from Orlando to Thailand If he was to call and change for us

Name: RCI
Time: Wednesday, January 18, 2012

Hi RHW, are you searching for a similar unit size and week in the same destination? Here’s why you may see those different values. Deposit Trading Power is based on many factors, including how much supply we have in a given area, how many people historically have asked for it and how much average trading power they used. It is assigned when you Deposit (in this case you're maximizing your week's available Deposit Trading Power by Depositing 1 year in advance), and it will not decrease once deposited. Exchange Trading Power is also based on most of these same factors, but unlike Deposit Trading Power it fluctuates all the time as a result of continuous changes in supply & demand. If you see a similar week in a particular destination exchanging for a higher value, that can be a GOOD thing in the long run because if the average Exchange Trading Power remains high that will be reflected in your future week’s Deposit Trading Power. In other words, if demand for your week continues to increase, the Deposit Trading Power of the next week that you deposit is likely to be higher. If you'd like to continue this dialogue, please feel free to contact us at talktous@rci.com.

Name: RHW
Time: Thursday, January 19, 2012

You are offering 15 pts for my 2013 week(which I have not banked yet). At the same time my week at my resort is available for booking, however you want 24 pts. This is absoultely not like-for-like. Same week, same unit, same resort 15 pts versus 24 pts. I have already banked 31 pts from my 2010 and 2011 weeks, I now feel like I have been ripped off because I can not get the similiar value back from what i gave you. Shame on you.

Name: RCI
Time: Thursday, January 19, 2012

Hi Lee, congratulations on your upcoming wedding! Your uncle can call to cancel a confirmation, but the specific terms of cancellation will depend on whether he is an RCI Weeks or RCI Points subscribing member. Also keep in mind that availability in Thailand will vary based on what other members have deposited with us and what has already been confirmed. You can have your uncle email us at talktous@rci.com for further assistance.

Name: RCI
Time: Thursday, January 19, 2012

Hi RHW, if you still have concerns after reading the explanation above, or if you'd like us to look into your account specifics, we invite you to contact us at talktous@rci.com (please be sure to include your RCI subscribing member ID when you email). Thanks!

-Kathleen M.,
RCI Customer Care

Name: SLP
Time: Friday, January 20, 2012

I am a new member to RCI, I just joined this week to bank a week that was about to expire. I am grateful for that opportunity because it would have been lost to me otherwise since we couldn't make the trip this year. I was very happy to see I got a trading power of 30 for that, especially after reading these comments. I appreciate the transparency of the Exchange Trading Power so at least I know what my situation is before I attempt to exchange.

I still have two questions:
1) Can a basic member trade for cruises, or do I have to be a platinum member to exchange for a cruise?
2) When I have extra credits, or "Deposit Credit" will I have to pay the $99 fee to add those credits to any future exchange credits when I book another vacation?

I really appreciate RCI devoting staff to answer these questions for us. I looked into multiple exchange companies before deciding to go with RCI, ultimately it was the superior customer service that helped me make my decision.

Name: Peggy
Time: Sunday, January 22, 2012

Our "Homebase" is the The Lodges at Cresthaven. Lake George NY We were "sold" on sleeps 7, only to find out you are only "allowed" (by Cresthaven) to have 6 people in the room. Then wristbands, then, fighting for discounts "owners" were supposed to get from the Boathouse (owned by the owners at Cresthaven) that we had to fight for each time. The new rules they keep making up, make it less of our "Home" and more of what the property owners wants verus what the real owners want. The board is made of up friends and family of the property owners. In this economy maint fees go up, and up, and up. - Makes more sense to sell or trade in for another "owner friendly" property.

Name: RCI
Time: Monday, January 23, 2012

Hi SLP, welcome to the RCI family! These are excellent questions.

1. You do not have to be an RCI Platinum member to exchange a qualified Deposit towards the purchase of a cruise (although there are additional Platinum Cruise Exchange benefits for RCI Platinum members). You can exchange a qualified Deposit with a Deposit Trading Power of 7 (Reduced RCI Weeks Exchange Rate) or 14 (Standard RCI Weeks Exchange Rate) towards the purchase of select cruise itineraries. For more information, we encourage you to take a look at the "Inside RCI" education site for RCI Weeks members. This link will take you directly to the cruise information you need: http://pgs.rci.com/landing/InsideRCI/cruise/index.html. Or, you may also visit www.CruiseRCI.com to view available cruise itineraries. If you need additional information about booking a cruise, please call 877/RCI-BOAT (724-2628). Our RCI Guides are available Monday through Friday 9 a.m. to 11 p.m., EST and Saturday, Sunday, and holidays from 9 a.m. to 8 p.m., EST.

2. If you have Deposit Credits and wish to combine them with another Deposit or Deposit Credit, the $109 (effective 1/1/12) fee will apply. There's no limit to the number of Deposits or Deposit Credits you can combine at one time. Please also note that, depending on the trading power of your Deposit Credit, you may be able to get a vacation without having to combine it with another Deposit or Deposit Credit!

If you have any other questions, feel free to email me at talktous@rci.com!

-Kathleen M.
RCI Customer Care

Name: RCI
Time: Monday, January 30, 2012

Hi Peggy, thank you for bringing these concerns to our attention. As you may know, RCI does not sell timeshare or operate or manage resorts, but we do offer timeshare owners the opportunity to exchange their vacation time with other RCI members through our exchange program. We encourage you to email us at talktous@rci.com if you have any further questions or concerns.

Name: KNS
Time: Friday, February 3, 2012

I am noticing the great concern with the weeks enhancement and the fee for depositing extra points. I was never informed of the $99.00 fee for using MY left over points. Can you explain what that fee goes to because all of your responses concerning this issue skirted the actual question. WHY ARE YOU GUYS CHARGING TO COMBINE YOUR LEFT OVER POINTS ON TOP OF THE BOOKING FEE. There has to be something illegal about this excessive fee practice.

Name: RCI
Time: Friday, February 10, 2012

Hi KNS, thanks for your comment. If you have a Deposit Credit in your account, it’s important to know that even a Deposit Credit with a trading power as low as 5 has nearly 100,000 vacation options at any given time. Combining Deposits and Deposit Credits is only an option, not a requirement, and one that we introduced to provide RCI members with more flexibility and vacation choices. Members can choose this option in order to either increase the Deposit Trading Power they can use at one time to get a vacation they are otherwise unable to book OR to get more time to use their week (you have 2 full years after the date of combining to use that combined deposit to book an exchange). If you DO choose this option to combine, you also don’t need to pay a Deposit Extension fee because you now have that extra time to use your week. If you have any further questions about how Deposit Credits work, you can check out http://www.rci.com/depositcredits or email us at talktous@rci.com.

Name: rob
Time: Friday, February 24, 2012

Trading power is a rip off. My week 15 at Regal Vistas in Massanutten will get me 15 points to bank 1/2 the unit (2 bedroom). Keep in mind that these are brand new duplex houses with a garage stall for each half and units are gated. To trade for the same week in RCI, it costs me 40 points. Only explanation RCI can provide is that's how trading power is determined. What does that mean??? So I have a unit that's only worth 15 points to me but RCI is happy to sell for 40 points. Of course they'll be happy to let me combine deposits for a fee. Therefore, to stay in my unit a week other than week 15, I'd have to bank 3 weeks to have >40 points, then combine them for 2 fees of $99 each. All this after I have renewed my RCI membership thru 2016. Sounds like quite a deal, doesn't it????

Name: tfdl
Time: Tuesday, March 6, 2012

I have just learned that our point for our time share in Maue went from 60 to 42. They say it is because demand is low. Then how come I can't see any availability at my resort. On one hand your are saying the demand is not there and on ther other there is no availability because the resort is full. Someone is lying. None of this makes any sense at all. I must say the people I spoke to at RCI were incredibley uninformed. the first woman I spoke to couldn't answer the question and she turned me over to her supervisor who was worse the she was. He was even down right rude. He basically told me our way or the highway. We are seriously considering selling our timeshare. It has become impossible to exchange. Very limited inventory. Oh and please dont tell me about your crummy vacation options for low credits. They are just that crummy and no place I would like to spend my vacation time.

Name: jdinbama
Time: Friday, March 9, 2012

We are expetiencing many of the same frustrating tactics as other RCI members on this blog. Our current trading power is 11, with an extra credit if we pay over 100 dollars to use/combine with that credit (bunk!). We are trying to get into one of two properties; one has a trading power range of 7-8, another has a power of 12 or less. Your rep told us we don't have enough power to get into either of these unless we pay over 300 dollars to combine our next years deposit. She also said she might be able to get us into a rental if we were interested. We were astounded to hear that. Isn't that what got RCI in trouble with these class action suits to begin with? We need some sort of resolution on this, and have voice our displeasure in e-mail yesterday to your "talktous" e-mail address, along with account and contact info, and are awaiting a response.

Name: RCI
Time: Monday, March 12, 2012

Hi Rob. As you alluded to, Deposit Trading Power is based on many factors, including how much supply we have in a given area, how many people historically have asked for it and how much average trading power they used. It is assigned when you Deposit, and it will not decrease once deposited (it can go up though as RCI does a reevaluation of Deposit Trading Power once a year). Exchange Trading Power is also based on most of these same factors, but unlike Deposit Trading Power it is changing/fluctuating all the time as a result of continuous changes in supply and demand.

A situation in which the Exchange Trading Power is almost double than the Deposit Trading Power is extremely rare. In fact, the way it stands now it only occurs less than 1% of the time, typically during situations of very high demand and constrained supply. Most members will actually notice that the reverse is true – that the Deposit Trading Power assigned to a deposited week is more than the Exchange Trading Power required to book that same week.

If you see a week in Massanutten exchanging for a higher value, you may wish to start an Ongoing Search, since Exchange Trading Power is always changing. As a matter of fact, we have seen the Exchange Trading Power for that area drop and rise and drop again dramatically in just a matter of days. Supply and demand is dynamic so starting an Ongoing Search is your best bet, as the system with alert you to any matches so you don't have to constantly check online at RCI.com.

One last thing to note: There is a $99 fee to combine, but there is no limit to the number of Deposits or Deposit Credits that you can combine at one time to give you a higher Deposit Trading Power.

Name: RCI
Time: Monday, March 12, 2012

Hi tfdl, we apologize for any miscommunication that may have occurred. It is important to note that very, very few Deposits have a trading power of 60. Currently, most Deposits have Deposit Trading Power ranging from 13 to 21, so a Deposit Trading Power of 42 could get you a very nice vacation, or possibly multiple vacations.

You might actually be surprised about where there are exchange vacations available for "low" Exchange Trading Power values. Currently, we are seeing exchange vacations available at RCI Gold Crown Resort properties in Cabo San Lucas for October 2012 for Exchange Trading Power as low as 7, and in Orlando for November 2012 with Exchange Trading Power starting at 8.

We'd be happy to take a closer look at your account and provide some options - just email us at talktous@rci.com. Please remember to include your account information.

Name: RCI
Time: Wednesday, March 14, 2012

Hi there, jdinmana, thanks for your comment. With a Deposit Trading Power of 11, you should have many, many vacation options available to you. If the exchange vacations you want are available for an Exchange Trading Power of 11 or less you should be able to exchange into them without having to combine your Deposit with that Deposit Credit. There is a $109USD fee to combine, but you can combine any number of Deposits and/or Deposit Credits.

It is important to note that since Exchange Trading Power is constantly fluctuating based on supply and demand, to have a chance at getting the resort/unit you want, it is important to start an Ongoing Search as far in advance as possible. Starting an Ongoing Search is really the best way to utilize our exchange program if you are looking for a very specific vacation, because as weeks get deposited into the system they are often matched with open Ongoing Searches.

We'd like to offer our assistance in helping you find a vacation, so if you have any questions about this we encourage you to email talktous@rci.com.

One final thing to note: Our rental inventory comes from many different sources, including inventory that RCI acquires outside of the member deposit program to provide supply in locations where we typically don't have affiliated properties and also in some highly-demanded destinations.

Name: Sharon Lynch
Time: Friday, March 16, 2012

I have been a member of RCI since 1981, own 6 weeks of timeshare, and have thoroughly enjoyed their services and many, many trades. Bit, I will not renew my membership ever again because of the new trading power system.

My ocean front Gold Crown resort unit was given a trading power of "20" -- while the same size unit in a Silver Crown resort (behind us) I would need 25 to trade for the same week!!! Could not figure it out until I talked to RCI -- deposit trading power and exchange trading power are like apples and oranges. I think RCI has jacked the exchange numbers just to get you to "combine" weeks. They get more inventory and more money! Shame on them for even charging for this service.

After paying 2 maintenance fees, exchange fee, combining fee and yearly dues, it's cheaper and much easier to rent!

Oh, and the new membership promo -- renew for 5 years, get one free? That's to suck more people in before they figure out the horrible new system, then they're stuck. Sorry, RCI, I'm not buying it.

Name: Jacki
Time: Monday, March 26, 2012

We own week 25 at Holiday Inn Vacation Club Orange Lake East Village. 2 Years ago we were able to trade our week and go to our home resort the Friday before Thanksgiving with no porblem (East Village). We are trying to do the same thing this year. There is a week that is showing available on the RCI website (the demand cannot be that high because it is not gone yet) however the trading power is 30 or 31 (I cannot remember exaclty). The week we are trying to trade is only 27. All of Orange lake is red and it is our home resort. We also were able to do this exact same thing two years ago. It is ridiculous that we cannot trade a week in our home resort without combining trading power!

Name: J. Durr
Time: Tuesday, March 27, 2012

I agree with those who are frustrated here. I've been a member for at least 20 years. We signed up under certain conditions and my membership is paid in advance assuming those conditions would not change! I've been extremely unhappy with the exchanges available and one of my banked weeks was devalued long after deposit. I think I would rather let my week sit empty! Please hear our pleas and do what is right.

Name: FMJM
Time: Thursday, March 29, 2012

Why is the max trade value for a deposit less than the value needed for an exchange for that same week/resort? Ex week requires I pay 30 to exchange but same week only provides me a for a max of 24 for deposit. Shouldn't excahnge equal deposit value?

Name: NANCY
Time: Tuesday, April 10, 2012

Last two times I've called- very rude employees on your phone lines! What a shame I was treated with so badly just from asking a few simple questions. I got on the computer to research how RCI works and came across this blog.

Name: RCI
Time: Wednesday, April 11, 2012

Hi Sharon, we're sorry to learn of your disappointment. Your vacations are important to us, and we want you to get the most from your timeshare ownership and exchange membership. We introduced these new changes to the RCI Weeks program to add additional flexibility and options for our members, not take away from it.

Exchange Trading Power is dynamic and fluctuates based on the components of trading power, with the largest factor being current forecasted supply and demand. Deposit Trading Power is set at the time of deposit and is based on the prior 24 month average history using the components of trading power. Therefore, at times you may see Exchange Trading Power higher, equal, or lower than your Deposit Trading Power. Contrary to what some believe, the Resort Recognition Program awards such as the RCI Gold Crown Resort award are not a component of Deposit Trading Power.

Another factor that determines Deposit Trading Power is depositing your week at least 9 months in advance with us. This will give you the maximum Deposit Trading Power for your week. If, for example, someone deposits their week one month before check-in, they will generally get far less Deposit Trading Power than if they had deposited the same week nine months before check-in.

We hope this explanation helps, but please consider sending your contact info to us at talktous@rci.com so that we can give you a call to further talk through some of your options and help you get on a great exchange vacation. We're here to help you, and we're listening!

Name: RCI
Time: Wednesday, April 11, 2012

Hi Jacki, each week and unit type at your resort has an exchange value based on the same factors as before, which include supply and demand, unit size and season. As an owner you are given priority for a certain time period over non-owners looking to exchange into your resort, however in order to ensure the exchange process is fair for all, you do need sufficient deposit trading power in order to reserve a week.

Because Exchange Trading Power is constantly fluctuating based on supply and demand, we recommend you enter an Ongoing Search. This way, if the Exchange Trading Power goes down, a unit could match to your search. Ongoing searches are much more effective than just checking periodically for availability.

If you'd like us to take a closer look at your account, please email us at talktous@rci.com.

- Kathleen M.
RCI Customer Care

Name: Sheryl M
Time: Wednesday, April 11, 2012

Our 1 bedroom timeshare has a trading power of 18, and we currently have an ongoing search for multiple properties in Saint Martin that are showing a higher exchange trading power needed in order to book at this time. Does this mean we have no chance of getting into any of these, or will those trading powers possibly lower as more owners deposit their weeks into the pool, thereby increasing RCI's supply? We don't want to combine deposits as that would mean that we actually lose a year to travel, and are actually paying double the maintenance fees, etc. for a 1 week vacation. Thanks for your help.

Name: Jennifer
Time: Monday, April 16, 2012

I agree with most commenters.. This is a SCAM! It costs more to trade now than to rent a place outright, especially in this economy when people are desperate to rent their units and hotel rooms. By the ti me I pay to combine, then trade, and my maintenance, along with RCI fees....I have an oceanfront in Myrtle Beach for a prime week! What a rip off this has become. I will stop telling my friends that this is great, as I used to think so! NO longer!

Name: Sharon
Time: Sunday, April 22, 2012

Wow! What kind of Kool Aid is the new RCI management group feeding you? "Your vacations are important to us!" -- not so! Depositing a 2 BR oceanfront unit in Hilton Head a year in advance gets me crap! I am done with RCI (after 30+ years of great trades and wonderful customer service) -- it's over.

Name: RCI
Time: Tuesday, April 24, 2012

Hi J. Durr. We are sorry to hear of your frustration. A week will receive the maximum available Deposit Trading Power available for that week if it is deposited at least 9 months in advance of its start date. Once a week is deposited, it does not lose trading power. We would be happy to take a closer look at your account, so we invite you to email us at talktous@rci.com.

Name: RCI
Time: Tuesday, April 24, 2012

Hello FMJM. A main difference between Deposit Trading Power and Exchange Trading Power values is that Deposit Trading Power value depends on the timing of the deposit. At the moment you deposit your ownership week, it is assigned a value based on the components of trading power and how close to your ownership week’s check-in date you deposit. Once you deposit, your Deposit Trading Power does not decrease. Exchange Trading Power, on the other hand, is dynamic and routinely fluctuates based mainly on the timing of supply, demand and utilization for the week. Therefore, at times you may see Exchange Trading Power higher, equal, or possibly lower than your Deposit Trading Power. Hopefully this explanation helps, but If you have further questions we encourage you to email us at talktous@rci.com.

Name: RCI
Time: Tuesday, April 24, 2012

Hi Nancy, we are very sorry to hear about your recent experience. Since our Vacation Guides are the first – and sometimes only – point of contact for many of our members, we understand that the service experience they provide is vital to member satisfaction. Feedback such as yours helps us to improve our service by identifying where we need to provide additional coaching and training to our Guides. Furthermore, if you should ever require additional assistance, you may request to speak with a supervisor. Supervisors are available during all hours of call center operation. We are sorry if you were not given this option previously.

If there are any questions we can assist you with, we encourage you to email us at talktous@rci.com.

-Kathleen M.
RCI Customer Care

Name: Kanefire
Time: Tuesday, May 8, 2012

hmmm... I own:
red week
gold crown
hawaii (#1 travel destination, low supply)

and my trading power is a meager 13...

Name: RCI
Time: Tuesday, May 8, 2012

Hi Sheryl M, great question! Exchange Trading Power is constantly fluctuating based on supply and demand; therefore, the Exchange Trading Power of an exchange vacation in St. Martin could go up or down. Additionally, when the check-in dates of your requested vacation are within 30 days, the Exchange Trading Power is reduced by up to 50%! We are so glad you already have an Ongoing Search entered, as this allows our computer to do the work for you. If the Exchange Trading Power goes down, you could get a match to your request!

-Kathleen M.
RCI Customer Care

Name: RCI
Time: Tuesday, May 8, 2012

Hi Jennifer, combining deposits is only an option and is by no means required. Having this option simply allows RCI members to get a vacation that they want, but might not have had enough trading power to obtain in the past. If deposits are combined and then exchanged for a vacation, any unused Deposit Trading Power will automatically be placed into your RCI account as a Deposit Credit. If you would like us to take a closer look at your account and provide suggestions, feel free to email us at talktous@rci.com.

Name: RCI
Time: Tuesday, May 8, 2012

Hi Sharon, thanks for you comment. We're glad that you've been part of the family of RCI subscribing members for over 30 years! Hopefully this explanation will help, but if you have further questions or concerns we encourage you to email us at talktous@rci.com so that we can review your account together with you. We're here to help in any way we can.

Deposit Trading Power is based on many factors, including how much supply we have in a given area, how many people historically have asked for it and how much average trading power they used. It is assigned when you Deposit (in this case you're maximizing your week's available Deposit Trading Power by depositing 1 year in advance), and it will not decrease once deposited. Exchange Trading Power is also based on most of these same factors, but unlike Deposit Trading Power it fluctuates all the time as a result of continuous changes in supply & demand. If you see a week in Hilton Head (even a smaller unit) exchanging for a higher value, that can be a GOOD thing in the long run because if the average Exchange Trading Power remains high that will be reflected in your future week’s Deposit Trading Power. In other words, if demand for your week continues to increase, the Deposit Trading Power of the next week that you deposit is likely to be higher. Again, if you'd like to continue this dialogue, please feel free to contact us at talktous@rci.com.

-Kathleen M.
RCI Customer Care

Name: RCI
Time: Tuesday, May 15, 2012

Hi Kanefire, we'd like the opportunity to discuss this further with you. It sounds like this may be a case where a week was deposited less than 9 months in advance of the start date of that week, although we would need to look at your account to confirm. Depositing at least 9 months in advance allows more time for another member to book the week and therefore provides members with more opportunity to plan their vacations in advance. Therefore, you will get the maximum Deposit Trading Power for your week if you deposit at least nine months in advance. We'd be happy to take a closer look at your account, so please email us at talktous@rci.com and be sure to include your membership number. We're here to help.

-Kathleen M.
RCI Customer Care

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